Export Your Rivo Reviews
Export the product reviews submitted on your store
Ana Rincon avatar
Written by Ana Rincon
Updated yesterday


Downloading all of the reviews on your Rivo dashboard in a single CSV file can be a helpful tool to analyze reviews and share feedback with your team.

✨ Reviews export is available in all plans

Export Reviews

  1. Click Reviews in the sidebar menu

  2. Click on Actions at the top right of the page

  3. Click Export Reviews in the dropdown

    Intercom - REV - Export Reviews
  4. The app will take you to your account settings. Click Export Reviews

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  5. Our page will show that the download has begun and that the file will be sent to the store contact email shortly

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  6. Go to your inbox and search for the email with the subject Product Reviews CSV export for {{your store name}}, sent by Rivo Exports. You'll find the CSV attached

    Intercom - REV - Export reviews

πŸ“ Note: The export can take a few seconds or minutes depending on the file size. Check all your email folders, including Spam.

File content




The reviewer's first name and last name


TRUE indicates that the review was submitted through our review request email sent after a purchase


The reviewer's email address


It indicates the number of stars and can be any number from 1 to 5


This is the title the customer has given to the review


This is where the content of the review should be


The status of the review. It can either be published or unpublished

Product ID

The unique identifier for your product

Product Name

The name of your product (product title)

Photo URL

This is the public link to view and download the photo submitted in the review

Video URL

This is the public link to view and download the video submitted in the review


The date when the review was posted. It is formatted in YYYY-MM-DD HH:MM:SS

Common Questions

I didn't receive my email. Can you help me?

If you already waited a few minutes and checked your email folders, please contact our support team via live chat. We'll be happy to help you with this!

Reach out to our live chat support if you have any other questions, or share any ideas with us here!

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