# Rivo Help Center

> Explore documentation and guides to using Rivo

## Loyalty Programs

- [Understanding Default Reward Value Rate in Points Settings](https://help.rivo.io/en/articles/13834586-understanding-default-reward-value-rate-in-points-settings.md): Learn how the Reward value rate is calculated in your Points settings, why the default setup starts around 5%, and how to adjust it.
- [Import Historical Points or Credits Transactions](https://help.rivo.io/en/articles/14107276-import-historical-points-or-credits-transactions.md): Import past points or credits activity with CSV so balances are rebuilt from your imported transaction history.
- [Loyalty fraud prevention tools](https://help.rivo.io/en/articles/14713248-loyalty-fraud-prevention-tools.md): Protect your points economy with built-in safeguards for earning limits, duplicate prevention, delayed approvals, exclusions, and more.
- [How points are earned across international currencies and Shopify Markets](https://help.rivo.io/en/articles/15014351-how-points-are-earned-across-international-currencies-and-shopify-markets.md): Understand how points are calculated for international orders, what changes by market, and why on-page estimates can differ from final earned points.
- [Setting up loyalty gift campaigns](https://help.rivo.io/en/articles/16028914-setting-up-loyalty-gift-campaigns.md): Schedule reward gifts for active members of a VIP tier and control how many of each reward are distributed.
- [Convert points to store credit with Shopify POS](https://help.rivo.io/en/articles/16764537-convert-points-to-store-credit-with-shopify-pos.md): Learn how staff can convert a customer's loyalty points into Shopify store credit in Shopify POS
- [Touchpoint: Show a customer's referral link on the account page](https://help.rivo.io/en/articles/8104210-touchpoint-show-a-customer-s-referral-link-on-the-account-page.md): Make it easy for your customers to share their referral link by adding it directly to their customer account
- [Getting Started with the Points Program](https://help.rivo.io/en/articles/7053299-getting-started-with-the-points-program.md): Start here to learn all about how to set up your Points Program with Rivo
- [Shopify POS integration: Earn and spend points in-store](https://help.rivo.io/en/articles/6671221-shopify-pos-integration-earn-and-spend-points-in-store.md): Extend your loyalty program scope by enabling earning and spending points with Shopify POS
- [Adjusting customers' points balances](https://help.rivo.io/en/articles/6670974-adjusting-customers-points-balances.md): Adjust your customers' balances by adding or substracting points in your Rivo Loyalty Program.
- [Sign up](https://help.rivo.io/en/articles/8500392-sign-up.md): Reward customers with points for enabling classic customer accounts
- [Photo & Receipt Uploads](https://help.rivo.io/en/articles/14681923-photo-receipt-uploads.md): Let customers earn points by uploading receipts from in-store purchases or submitting challenge photos, with a built-in review workflow for your team.
- [How receipt scanning works](https://help.rivo.io/en/articles/14762847-how-receipt-scanning-works.md): Learn how receipt scanning works in Rivo, how points are awarded, and when Subtotal is the better fit for automated retail purchase tracking
- [Community Challenges: How to Set Up Photo-Upload Earning Rules](https://help.rivo.io/en/articles/14788811-community-challenges-how-to-set-up-photo-upload-earning-rules.md): Set up Community Challenges so customers can upload photos, earn points, and move through your review workflow.
- [Targeting loyalty offers by product, segment, tier, or membership](https://help.rivo.io/en/articles/15323615-targeting-loyalty-offers-by-product-segment-tier-or-membership.md): Learn which targeting options are available in Rivo for loyalty offers, including products, Shopify segments, VIP tiers, memberships, and custom workflows.
- [Drops](https://help.rivo.io/en/articles/15414490-drops.md): Send a scheduled points or store credit boost to a selected group of customers.
- [Punch Card Programs](https://help.rivo.io/en/articles/15890735-punch-card-programs.md): Reward customers when they complete a set number of qualifying orders with Rivo punch card programs.
- [Photo Challenge: Daily Upload Limit](https://help.rivo.io/en/articles/14426966-photo-challenge-daily-upload-limit.md): Learn about the daily photo upload limit for photo challenge earning rules
- [Place an order](https://help.rivo.io/en/articles/7065050-place-an-order.md): Reward your customers with points for every purchase made in your store
- [Birthday Points](https://help.rivo.io/en/articles/6671091-birthday-points.md): Celebrate your customers' birthdays by rewarding them with loyalty points
- [Post a product review](https://help.rivo.io/en/articles/6798473-post-a-product-review.md): Give your customers points for writing product reviews
- [Getting Started with Custom Actions](https://help.rivo.io/en/articles/6670963-getting-started-with-custom-actions.md): Create Ways to Earn that fit your unique business needs with Rivo Custom Actions
- [Visit a URL](https://help.rivo.io/en/articles/8135640-visit-a-url.md): Award points to your members for visiting a URL
- [Custom Ways to Earn for VIP Tiers](https://help.rivo.io/en/articles/6891685-custom-ways-to-earn-for-vip-tiers.md): Add a custom earning value to give customers an extra incentive to engage more deeply with your Loyalty program
- [Ways to Earn Advanced Settings](https://help.rivo.io/en/articles/9748886-ways-to-earn-advanced-settings.md): Add custom text and click actions for Rivo's native ways to earn
- [Celebrate Loyalty Anniversary](https://help.rivo.io/en/articles/9881605-celebrate-loyalty-anniversary.md): Reward customers with points or store credit on their loyalty anniversary to boost engagement and long-term brand loyalty
- [Place an Order Collection Multipliers](https://help.rivo.io/en/articles/9881786-place-an-order-collection-multipliers.md): Boost loyalty by awarding extra points for products in select collections with collection multipliers for orders.
- [Bonus Campaigns](https://help.rivo.io/en/articles/9881916-bonus-campaigns.md): Run limited-time bonus point campaigns to boost engagement and drive sales by offering multiplied points on your Ways to Earn.
- [Change reward customer eligibility](https://help.rivo.io/en/articles/8202252-change-reward-customer-eligibility.md): Set customer eligibility to 'All' for backwards compatibility with subscription apps
- [Social Media Ways to Earn: Overview](https://help.rivo.io/en/articles/6670964-social-media-ways-to-earn-overview.md): Boost your sales by enabling points for Social Media in your Rivo Loyalty Program.
- [Follow on TikTok](https://help.rivo.io/en/articles/8409411-follow-on-tiktok.md): Engage the TikTok audience. Configure Rivo's way to earn to incentivize TikTok follows.
- [Follow on Instagram](https://help.rivo.io/en/articles/8409346-follow-on-instagram.md): Guide to set up Instagram follows in Rivo. Boost brand visibility & connect with your audience.
- [Like page on Facebook](https://help.rivo.io/en/articles/8409421-like-page-on-facebook.md): Reward trust on Facebook. Steps to set up Rivo's 'Like Page' points, fostering deeper connections.
- [Share link on Facebook](https://help.rivo.io/en/articles/8409432-share-link-on-facebook.md): Drive traffic & sales with Facebook. Set up Rivo's way to earn to encourage link shares.
- [Follow on Twitter](https://help.rivo.io/en/articles/8409427-follow-on-twitter.md): Elevate brand engagement on Twitter. Guide to rewarding followers with Rivo's loyalty points.
- [Share link on Twitter](https://help.rivo.io/en/articles/8409435-share-link-on-twitter.md): Maximize brand reach with Rivo. Learn how to incentivize customers to share your link on Twitter.
- [Getting Started with Rewards](https://help.rivo.io/en/articles/6671119-getting-started-with-rewards.md): Here's how you can set up your Rewards for your Points and Referrals programs.
- [Automatically refund redeemed rewards on refunded or canceled orders](https://help.rivo.io/en/articles/14063733-automatically-refund-redeemed-rewards-on-refunded-or-canceled-orders.md): Return points or credits used on rewards when an order is refunded, partially refunded, or voided in Shopify.
- [Reissue Expired Rewards](https://help.rivo.io/en/articles/14109862-reissue-expired-rewards.md): Extend an expired reward code for a customer so they can use it again without redeeming points a second time.
- [Gift Cards Overview and Setup](https://help.rivo.io/en/articles/14681502-gift-cards-overview-and-setup.md): Set up gift cards in Rivo, including points-based gift card rewards and virtual gift card purchases through your customer experience.
- [Switching Free Product rewards between Discount Codes and Shopify Functions](https://help.rivo.io/en/articles/14756526-switching-free-product-rewards-between-discount-codes-and-shopify-functions.md): Learn what happens when you switch Free Product rewards between Discount Codes and Shopify Functions, and how existing rewards behave.
- [Free Product Reward](https://help.rivo.io/en/articles/6671073-free-product-reward.md): Take your Loyalty program to the next level by adding a Free Product.
- [Reward Expiration](https://help.rivo.io/en/articles/6670995-reward-expiration.md): Encourage your customers' engagement by adding an expiration date to your rewards in the Rivo Loyalty program.
- [Revoke redeemed rewards](https://help.rivo.io/en/articles/6670961-revoke-redeemed-rewards.md): Adding back points to your customers' account to enhance your customers freedom on how to spend rewards.
- [Change purchase type for discount rewards](https://help.rivo.io/en/articles/6840954-change-purchase-type-for-discount-rewards.md): Create discount rewards that work for one-time purchases and subscriptions
- [Rivo discount combinations and stacking](https://help.rivo.io/en/articles/8440542-rivo-discount-combinations-and-stacking.md): Combine and stack multiple discounts on a single order using Rivo discount combinations
- [Customize Rivo's Discount Code Prefixes](https://help.rivo.io/en/articles/9173423-customize-rivo-s-discount-code-prefixes.md)
- [Free Shipping Reward](https://help.rivo.io/en/articles/11089533-free-shipping-reward.md): Set up Free Shipping as a reward in your loyalty program.
- [Percentage Off Reward](https://help.rivo.io/en/articles/11181202-percentage-off-reward.md): Give customers a percentage discount on their entire order to boost sales and encourage repeat purchases.
- [Fixed Amount Discount Reward](https://help.rivo.io/en/articles/11399985-fixed-amount-discount-reward.md): Give customers a fixed dollar amount off their order to drive conversions and reward loyalty.
- [Points Expiry](https://help.rivo.io/en/articles/6778445-points-expiry.md): Set up points expiration to keep your loyalty program active and engaged. Choose between per-event or bulk expiry, configure activity rules, and manage expiry notifications.
- [Refund redeemed rewards on order cancellation](https://help.rivo.io/en/articles/14108593-refund-redeemed-rewards-on-order-cancellation.md): Automatically return points or credits used on rewards when an order is refunded, partially refunded, or voided.
- [Order edit refunds and points adjustments](https://help.rivo.io/en/articles/14152178-order-edit-refunds-and-points-adjustments.md): Learn how Rivo handles earned points or credits when Shopify orders are edited after purchase, including refunds and increased order values.
- [Display loyalty balances as store credit in the widget](https://help.rivo.io/en/articles/15898033-display-loyalty-balances-as-store-credit-in-the-widget.md): Learn how to show customer loyalty balances as store credit or cashback values instead of points in your Rivo storefront experience.
- [Program participants](https://help.rivo.io/en/articles/6837354-program-participants.md): Setting to determine who can be eligible for your Loyalty program
- [Excluding orders by tag, products and collections, and adding points delays](https://help.rivo.io/en/articles/6952156-excluding-orders-by-tag-products-and-collections-and-adding-points-delays.md): Exclude products, collections, or tagged orders from loyalty earnings and control when order earnings are approved
- [Set the order channels to reward customers](https://help.rivo.io/en/articles/8043653-set-the-order-channels-to-reward-customers.md): Determine whether your in-store and online orders qualify for customer rewards
- [Deduct On Order Placed \(DOOP\) Mode Explained](https://help.rivo.io/en/articles/13704408-deduct-on-order-placed-doop-mode-explained.md): When a customer redeems points or credits for a discount code in Rivo, there are two possible behaviors for when those points are actually removed from their balance.

## Membership Programs

- [Setting Up Membership Tier Benefits](https://help.rivo.io/en/articles/13747154-setting-up-membership-tier-benefits.md): Configure the rewards and perks your members receive, including points, discounts, free shipping, and exclusive access
- [Managing Member Cancellations, Pauses, and Resumes](https://help.rivo.io/en/articles/13747292-managing-member-cancellations-pauses-and-resumes.md): Learn how to cancel, pause, and resume memberships, including immediate vs. end-of-period cancellation options and pause cycle settings.
- [Failed Payment Recovery and Dunning](https://help.rivo.io/en/articles/13747395-failed-payment-recovery-and-dunning.md): Learn how Rivo automatically retries failed membership payments, notifies members, and how to customize your retry schedule.
- [Managing Member Enrollments](https://help.rivo.io/en/articles/13748029-managing-member-enrollments.md): Learn how to enroll customers into membership tiers, set up automatic enrollment, import enrollments via CSV, and manage enrollment status from your admin.
- [Membership Earning Rules](https://help.rivo.io/en/articles/13748789-membership-earning-rules.md): Learn how membership earning rules work, including signup, recurring, anniversary, and order-based earnings for each membership tier.
- [Membership Billing and Payment Settings](https://help.rivo.io/en/articles/13749050-membership-billing-and-payment-settings.md): Learn how to configure billing intervals, rebill reminders, the rebill attempt schedule, and failed payment processing for your Rivo membership program.
- [Membership Programs - Auto-Enrollment Settings](https://help.rivo.io/en/articles/13749143-membership-programs-auto-enrollment-settings.md): Learn how to automatically enroll new customers into a free membership tier using the Default Tier Enrollment setting, and understand the two enrollment timing options.
- [Shopify Tags for Membership Tiers](https://help.rivo.io/en/articles/13752065-shopify-tags-for-membership-tiers.md): Understand the Shopify customer tags Rivo applies for membership tiers, when each tag is added or removed, and how to use them in Shopify Segments and Flows.
- [Membership Email Notifications](https://help.rivo.io/en/articles/13752712-membership-email-notifications.md): Set up and customize membership signup, renewal reminder, payment failure, and cancellation emails so members always know what happens next.
- [Membership Analytics and Reporting](https://help.rivo.io/en/articles/13753691-membership-analytics-and-reporting.md): Learn how to track membership performance, understand your key metrics, compare subscriber and non-subscriber behavior, and export enrollment data.
- [Membership Integration Events](https://help.rivo.io/en/articles/13754864-membership-integration-events.md): Learn which membership lifecycle events Rivo can send to your connected marketing and automation tools, what data each event includes, and how to use them in flows.
- [Percentage Membership Signup Discounts](https://help.rivo.io/en/articles/14113325-percentage-membership-signup-discounts.md): Configure percentage-based signup discounts for new members, including eligibility, cart requirements, and expiration settings.
- [Setting Up a Multi-Variant Membership Gift With Purchase](https://help.rivo.io/en/articles/15951400-setting-up-a-multi-variant-membership-gift-with-purchase.md): Let first-time membership buyers choose an eligible product variant for their free gift before adding their membership to the cart.
- [Rivo Memberships](https://help.rivo.io/en/articles/8234778-rivo-memberships.md): Introducing Rivo Memberships
- [Rivo Memberships Setup and FAQ](https://help.rivo.io/en/articles/8264479-rivo-memberships-setup-and-faq.md): Get set up on Rivo Memberships
- [Customizing Your Membership Landing Page](https://help.rivo.io/en/articles/13747221-customizing-your-membership-landing-page.md): Personalize your membership page with custom text, colors, sections, and benefit displays to match your brand.

## Referral Programs

- [Add a Referral Program Terms of Service to your website](https://help.rivo.io/en/articles/8092365-add-a-referral-program-terms-of-service-to-your-website.md): Add an example Referral Program terms of service to your website
- [Referrals fraud prevention tools](https://help.rivo.io/en/articles/8053499-referrals-fraud-prevention-tools.md): Automatically stop referral fraud before it happens with Rivo's built-in fraud protection tools for campaigns
- [Create your first referral campaign](https://help.rivo.io/en/articles/7974834-create-your-first-referral-campaign.md): Campaigns make your referral program an easier and more engaging experience
- [Referral campaign builder](https://help.rivo.io/en/articles/8070742-referral-campaign-builder.md): Seamlessly refine layouts and enhance text and visuals using the intuitive referral campaign visual editor
- [Customer referrals explained](https://help.rivo.io/en/articles/8070743-customer-referrals-explained.md): Explore how referral programs work from both the advocate's and referred friend's standpoint
- [Managing the status of your referrals](https://help.rivo.io/en/articles/8701111-managing-the-status-of-your-referrals.md): Unlock the power of personalized control in your referral campaigns
- [Shopify order referral attribution data, reporting & customer tagging](https://help.rivo.io/en/articles/8324706-shopify-order-referral-attribution-data-reporting-customer-tagging.md): Sync Rivo order attribution inside of Shopify and add Rivo data to customers
- [Referral reward types](https://help.rivo.io/en/articles/8070745-referral-reward-types.md): Set the rewards for your referral campaigns
- [Referral Smart Links explained](https://help.rivo.io/en/articles/8070748-referral-smart-links-explained.md): Use Rivo's Referral Smart Links to create a seamless experience for your brand and customers when completing a referral
- [Referral inspiration Pages](https://help.rivo.io/en/articles/8087924-referral-inspiration-pages.md): Get inspired by other brands' use of referral campaigns
- [Referral Analytics Explained](https://help.rivo.io/en/articles/8070755-referral-analytics-explained.md): Referral dashboard data and endpoints explained
- [Referral Program Integrations](https://help.rivo.io/en/articles/8070756-referral-program-integrations.md): Connect Rivo Referrals to apps you already use
- [Excluding a customer from your referral program](https://help.rivo.io/en/articles/8088909-excluding-a-customer-from-your-referral-program.md): Prevent fraud by excluding bad actors from your referral program
- [Referral email dynamic variables](https://help.rivo.io/en/articles/7999275-referral-email-dynamic-variables.md): Use dynamic variables to reference different rewards and aspects of your referral program
- [Designing your referral emails](https://help.rivo.io/en/articles/8092232-designing-your-referral-emails.md): Configure the email notifications sent to the referrals program participants that interact with your campaigns
- [Add your dedicated referrals landing page to your website](https://help.rivo.io/en/articles/8092238-add-your-dedicated-referrals-landing-page-to-your-website.md): Add a referrals page to your website in minutes with just one line of code
- [Adding a referral campaign pop-up](https://help.rivo.io/en/articles/9778328-adding-a-referral-campaign-pop-up.md): Enhance the impact of your referral campaigns through timely and relevant pop-ups
- [Referral embed and sharing options overview](https://help.rivo.io/en/articles/8092241-referral-embed-and-sharing-options-overview.md): Embed and share your referrals page anywhere on your website

## Cashback Programs

- [Cashback Offers](https://help.rivo.io/en/articles/14317340-cashback-offers.md): Set up cashback campaigns that let customers opt in, place a qualifying order, and earn store credit.

## Rivo Accounts

- [Favorites and Wishlists](https://help.rivo.io/en/articles/13763896-favorites-and-wishlists.md): Let customers save products, organize them into collections, and share curated wishlists from Rivo Accounts.
- [Set up Wallet Pass geo-location \(proximity\) notifications](https://help.rivo.io/en/articles/14843654-set-up-wallet-pass-geo-location-proximity-notifications.md): Enable Wallet Pass proximity notifications, add store locations, and customize the nearby pass message your customers see.
- [Customer Account Features](https://help.rivo.io/en/articles/14324423-customer-account-features.md): A practical guide to sign-in options, profile management, preferences, and surveys in Rivo Accounts.
- [Account Widget Overview and Setup](https://help.rivo.io/en/articles/14317525-account-widget-overview-and-setup.md): Learn what the Account Widget includes, how to turn it on, and how to customize the shopper experience.
- [POS Sign-In QR in the Account Widget](https://help.rivo.io/en/articles/14110313-pos-sign-in-qr-in-the-account-widget.md): Let customers show a scannable QR code from the account widget so staff can quickly sign them in during in-store checkout.
- [Wallet Pass QR Scanning in Shopify POS](https://help.rivo.io/en/articles/14093685-wallet-pass-qr-scanning-in-shopify-pos.md): Let store associates scan a customer’s wallet pass to identify them instantly in Shopify POS.
- [Order Actions in Rivo Accounts](https://help.rivo.io/en/articles/13771752-order-actions-in-rivo-accounts.md): Set up Buy Again, Cancel Order, and Limited-Time buttons in Rivo Accounts so customers can take action directly from each order.
- [Recently Viewed and Popular Products](https://help.rivo.io/en/articles/13770428-recently-viewed-and-popular-products.md): Show Recently Viewed and Popular Today products in Rivo Accounts, and control which products appear.
- [Saved Cart](https://help.rivo.io/en/articles/13770030-saved-cart.md): Let customers quickly return to products they were considering with a dedicated Saved Cart section in Rivo Accounts.
- [Widget Language Translations](https://help.rivo.io/en/articles/13769638-widget-language-translations.md): Add and manage multiple Account Widget languages, prefill translations with AI, and customize every customer-facing label per locale.
- [Post-Login Surveys](https://help.rivo.io/en/articles/13767132-post-login-surveys.md): Collect profile and preference data right after sign-in by showing a guided survey in Rivo Accounts.
- [Order Tracking and Returns Setup](https://help.rivo.io/en/articles/13764289-order-tracking-and-returns-setup.md): Set up order tracking and return buttons in Rivo Accounts, including partner options, custom links, and variable mapping.
- [Troubleshooting missing login codes and IP blocks](https://help.rivo.io/en/articles/15321401-troubleshooting-missing-login-codes-and-ip-blocks.md): Learn why customers may not receive login codes, how IP and network security checks work, and what to do before contacting support.
- [How Total Sales attribution works for Wallet Pass push notification campaigns](https://help.rivo.io/en/articles/15451892-how-total-sales-attribution-works-for-wallet-pass-push-notification-campaigns.md): Learn what Total Sales means on Wallet Pass push notification campaigns and how Rivo attributes orders to campaign sends.
- [Showing Account Widget Links to EU Customers Only](https://help.rivo.io/en/articles/15897330-showing-account-widget-links-to-eu-customers-only.md): Learn when you can show an Account Widget link only to EU customers, what the workaround uses, and when a different approach is needed.
- [Rivo Accounts Entry Points](https://help.rivo.io/en/articles/10295956-rivo-accounts-entry-points.md): How account entry points, redirects, and widget customization work in Rivo Accounts.
- [Adding your own custom Javascript](https://help.rivo.io/en/articles/10772340-adding-your-own-custom-javascript.md): Callbacks, custom javascript and light reloading after login
- [Rivo Accounts Authentication Methods](https://help.rivo.io/en/articles/11025098-rivo-accounts-authentication-methods.md): Understanding how authentication works at Rivo
- [Customizing the Rivo Account Widget](https://help.rivo.io/en/articles/11566925-customizing-the-rivo-account-widget.md)
- [Customer Preferences](https://help.rivo.io/en/articles/12011158-customer-preferences.md)
- [Returns Permalinks](https://help.rivo.io/en/articles/12507939-returns-permalinks.md)
- [Rivo Accounts Overview](https://help.rivo.io/en/articles/8988734-rivo-accounts-overview.md): What Rivo Accounts is, what it includes, and how to get started.
- [Wallet Passes](https://help.rivo.io/en/articles/11508985-wallet-passes.md)
- [Advanced Account Customization](https://help.rivo.io/en/articles/12739008-advanced-account-customization.md)
- [Launching Rivo Accounts](https://help.rivo.io/en/articles/10299866-launching-rivo-accounts.md): Launch Rivo Accounts
- [Store credit transfers](https://help.rivo.io/en/articles/15924457-store-credit-transfers.md): Allow customers to transfer store credit via a unique shareable URL
- [Syncing preference and survey responses to Klaviyo](https://help.rivo.io/en/articles/16238465-syncing-preference-and-survey-responses-to-klaviyo.md): Turn the preferences your customers share into segments, flows, and personalized emails in Klaviyo

## VIP Tiers

- [Getting Started with the VIP Program](https://help.rivo.io/en/articles/6670918-getting-started-with-the-vip-program.md): Build a custom VIP Tiers program based on amount spent, number of orders, or number of points earned
- [Awarding Entry Rewards for Surpassed VIP Tiers](https://help.rivo.io/en/articles/14090406-awarding-entry-rewards-for-surpassed-vip-tiers.md): Let customers receive entry rewards for each VIP tier they pass during a single jump, while still landing on the highest qualifying tier.
- [Setting up your VIP Tiers](https://help.rivo.io/en/articles/8141293-setting-up-your-vip-tiers.md): Learn how to effectively set up your VIP Tiers in Rivo, enhancing your customer experience, loyalty, and engagement
- [VIP Program Settings](https://help.rivo.io/en/articles/8141960-vip-program-settings.md): Learn how to set your VIP Tiers to optimize your customer loyalty strategy
- [Shopify tagging for VIP Tiers](https://help.rivo.io/en/articles/8677365-shopify-tagging-for-vip-tiers.md)
- [VIP Tier Window Types](https://help.rivo.io/en/articles/12138752-vip-tier-window-types.md)
- [VIP Tiers: Entry Method Products Purchased](https://help.rivo.io/en/articles/13644665-vip-tiers-entry-method-products-purchased.md): The Products Purchased tier type promotes customers through your VIP tiers based on how many qualifying products they've bought. You define which products count, and the system tracks each customer...
- [Using CSV files to manage Loyalty data in bulk](https://help.rivo.io/en/articles/6671188-using-csv-files-to-manage-loyalty-data-in-bulk.md): Use CSV files to import and export Loyalty data, allowing you to adjust points in the program and manage customer information

## Getting Started

- [Getting Started Guides](https://help.rivo.io/en/articles/8409029-getting-started-guides.md): All of Rivo's core feature Getting Started guides in one place
- [Rivo Loyalty demo video](https://help.rivo.io/en/articles/6671217-rivo-loyalty-demo-video.md): Access a demo video introducing our Rivo Loyalty program and features.
- [Enabling customer accounts in Shopify](https://help.rivo.io/en/articles/6671199-enabling-customer-accounts-in-shopify.md): This is how you can enable your customer accounts in Shopify
- [Pre-launch Checklist & Toolkit](https://help.rivo.io/en/articles/6666921-pre-launch-checklist-toolkit.md): The basics you'll want to have covered before you launch the program are here!
- [How to enable Rivo's app embed](https://help.rivo.io/en/articles/8799164-how-to-enable-rivo-s-app-embed.md): Check out these few steps to get the app going on your store
- [Passwordless login and sign-up using Shopify Multipass](https://help.rivo.io/en/articles/8677421-passwordless-login-and-sign-up-using-shopify-multipass.md): Enable a one-step signup process for your Loyalty and Memberships program
- [Reward past actions](https://help.rivo.io/en/articles/6666917-reward-past-actions.md): Grant points to your customers for prior sign ups and orders placed
- [Migrating from Rise](https://help.rivo.io/en/articles/14691557-migrating-from-rise.md): Move from Rise to Rivo with either a hybrid handoff or a full cutover, plus CSV options for historical data.
- [Migrating from another app? Start here](https://help.rivo.io/en/articles/6670929-migrating-from-another-app-start-here.md): If you're moving from another app, you need to import your balances and have all your customers transferred smoothly, read on.
- [Migrating from Smile.io](https://help.rivo.io/en/articles/8067116-migrating-from-smile-io.md): Move your Loyalty & Referrals Program from Smile to Rivo
- [Migrating from Yotpo](https://help.rivo.io/en/articles/8067143-migrating-from-yotpo.md): Move your Loyalty & Referrals Program from Yotpo to Rivo
- [Migrating from Stamped](https://help.rivo.io/en/articles/8067673-migrating-from-stamped.md): Move your Loyalty & Referrals Program from Stamped to Rivo
- [Migrating from Loyalty Lion](https://help.rivo.io/en/articles/8067692-migrating-from-loyalty-lion.md): Move your Loyalty & Referrals Program from Loyalty Lion to Rivo
- [Migrating from Growave](https://help.rivo.io/en/articles/8067699-migrating-from-growave.md): Move your loyalty program data from Growave to Rivo
- [Inveterate → Rivo Membership Migration Checklist](https://help.rivo.io/en/articles/13048468-inveterate-rivo-membership-migration-checklist.md): This document gives merchants a clear, step-by-step roadmap for migrating their membership program from Inveterate to Rivo without disrupting customers or billing. The goal is to ensure a clean tra...

## FAQ

- [Why your Rivo changes aren't showing right away](https://help.rivo.io/en/articles/13826900-why-your-rivo-changes-aren-t-showing-right-away.md): Troubleshoot delayed storefront updates after changing your Rivo settings.
- [Store credit vs loyalty points terminology glossary](https://help.rivo.io/en/articles/14350507-store-credit-vs-loyalty-points-terminology-glossary.md): Understand the difference between loyalty points, store credit, Shopify store credit, and gift cards in Rivo.
- [What happens when a customer is deleted in Shopify?](https://help.rivo.io/en/articles/14437300-what-happens-when-a-customer-is-deleted-in-shopify.md): Understand how deleting a customer in Shopify affects their loyalty profile, points history visibility, reporting, and recovery options in Rivo.
- [What happens when a customer is deleted in Shopify?](https://help.rivo.io/en/articles/14437304-what-happens-when-a-customer-is-deleted-in-shopify.md): Understand how deleting a customer in Shopify affects their loyalty profile, points history visibility, reporting, and recovery options in Rivo.
- [Understanding the Integration Sync card](https://help.rivo.io/en/articles/14450700-understanding-the-integration-sync-card.md): Learn what the Integration Sync card shows, what each timestamp means, and when to run a manual sync.
- [Why does a customer have a negative store credit balance?](https://help.rivo.io/en/articles/14600843-why-does-a-customer-have-a-negative-store-credit-balance.md): Learn why a customer can show a negative store credit balance and what to do when you see it.
- [Virtual Gift Cards: Setup, Redemption, and Troubleshooting](https://help.rivo.io/en/articles/14669041-virtual-gift-cards-setup-redemption-and-troubleshooting.md): Learn how to set up loyalty gift card rewards, how customer redemptions work, and what to check when a gift card reward fails.
- [What happens when customer accounts are merged](https://help.rivo.io/en/articles/15319835-what-happens-when-customer-accounts-are-merged.md): Understand how account merges and email changes affect points, rewards, and loyalty history in Rivo.
- [How to stay informed about Rivo product changes](https://help.rivo.io/en/articles/15322406-how-to-stay-informed-about-rivo-product-changes.md): Learn where to find product updates, what changes are communicated, and what to do when updates affect your setup.
- [How to sync your settings](https://help.rivo.io/en/articles/6671192-how-to-sync-your-settings.md): Learn to sync new settings applied to Rivo
- [Understanding Guest vs Member status in Rivo](https://help.rivo.io/en/articles/7885491-understanding-guest-vs-member-status-in-rivo.md): Learn how Guest, Member, and Excluded statuses work, how signup points are awarded, and how to troubleshoot participation and redemption issues.
- [Excluding customers](https://help.rivo.io/en/articles/6671200-excluding-customers.md): Managing the list of customers included in our Loyalty program by excluding the participants manually
- [Reward TOS/Conditions](https://help.rivo.io/en/articles/6671030-reward-tos-conditions.md): How to apply terms of service/conditions to your rewards in the Loyalty Program

## Best Practices

- [Add links to your Loyalty and Rewards Program](https://help.rivo.io/en/articles/6671210-add-links-to-your-loyalty-and-rewards-program.md): Boost your Loyalty program by adding links to your menu, items, buttons and so much more.
- [Choosing the right reward setup for your loyalty program](https://help.rivo.io/en/articles/13833942-choosing-the-right-reward-setup-for-your-loyalty-program.md): A practical guide to choosing between free product rewards, discount code rewards, minimum-order unlocks, and fixed coupon ladders.
- [How to run tiered bonus points campaigns by order value](https://help.rivo.io/en/articles/14438150-how-to-run-tiered-bonus-points-campaigns-by-order-value.md): Set up spend-based bonus point tiers in Shopify Flow so customers earn different point amounts based on cart value.
- [Add an announcement bar to your store](https://help.rivo.io/en/articles/6671212-add-an-announcement-bar-to-your-store.md): Promote your Loyalty and Referral programs by creating an announcement banner on your online store
- [How to run a bonus points event](https://help.rivo.io/en/articles/6671214-how-to-run-a-bonus-points-event.md): Inspire your customers by running a Bonus Points event in your Rivo Loyalty Program.
- [Automatically adjust points on refunded or canceled orders](https://help.rivo.io/en/articles/6670948-automatically-adjust-points-on-refunded-or-canceled-orders.md): How to adjust points automatically on refunded or canceled orders.
- [How to invite guests to create an account using Shopify](https://help.rivo.io/en/articles/6671216-how-to-invite-guests-to-create-an-account-using-shopify.md): How to invite your guest customers to create an account using Shopify.
- [How to bulk expire customer's points or credits](https://help.rivo.io/en/articles/13261018-how-to-bulk-expire-customer-s-points-or-credits.md): Learn how to bulk expire customer points or credits by resetting balances to zero using a CSV upload in your Rivo admin.
- [Migrating from points to store credit](https://help.rivo.io/en/articles/12652328-migrating-from-points-to-store-credit.md): Learn how to switch your loyalty program's currency from points to store credit
- [Adding Translating Texts For On-site Displays](https://help.rivo.io/en/articles/6670933-adding-translating-texts-for-on-site-displays.md): Enhance your Rivo Programs with tailored text for on-site displays, elevating user experience through customization.
- [Consolidated Brand Translations](https://help.rivo.io/en/articles/14111503-consolidated-brand-translations.md): Manage all loyalty program translation text in one place, add locale-specific versions, and safely transition from older translation setups.
- [Weglot: Auto-Translate the On-Site Displays](https://help.rivo.io/en/articles/7884555-weglot-auto-translate-the-on-site-displays.md): Configure Weglot to translate your on-site displays into multiple languages
- [Translation Texts: Comprehensive List for Customization](https://help.rivo.io/en/articles/8656148-translation-texts-comprehensive-list-for-customization.md): Explore the complete guide for customizing text translations in your loyalty program, ensuring a personalized user experience.
- [Enabling and customizing automated Loyalty emails](https://help.rivo.io/en/articles/6670922-enabling-and-customizing-automated-loyalty-emails.md): Attract more customers to your Loyalty program by enabling and customizing the automated email notifications
- [UTM tracking parameters in Rivo emails](https://help.rivo.io/en/articles/15901446-utm-tracking-parameters-in-rivo-emails.md): Learn how Rivo adds UTM parameters to many default email call-to-action links so you can track customer visits from loyalty, referral, membership, and cashback notifications.
- [Email your customers to join your Loyalty Program](https://help.rivo.io/en/articles/6671207-email-your-customers-to-join-your-loyalty-program.md): Enhance your customers engagement by sending emails to join your Loyalty Program.
- [Setting up your custom domain](https://help.rivo.io/en/articles/6666907-setting-up-your-custom-domain.md): Add your own domain to Rivo Loyalty's emails
- [Customize your Loyalty email setting](https://help.rivo.io/en/articles/6670924-customize-your-loyalty-email-setting.md): Manage all automated Loyalty, Referral, Membership, Gift Card, and CashBack email notifications in one place.
- [Customize Email Branding using our visual editor](https://help.rivo.io/en/articles/6671163-customize-email-branding-using-our-visual-editor.md): Impress your program participants with unique emails style and branding using our no-code editor
- [Adding custom CSS to your Loyalty emails](https://help.rivo.io/en/articles/8067473-adding-custom-css-to-your-loyalty-emails.md): Add unique style or fonts to your emails to make sure they always look on brand
- [Default Messaging for Rivo's Email Notifications](https://help.rivo.io/en/articles/9662898-default-messaging-for-rivo-s-email-notifications.md): Default messaging and variables for Rivo's email notifications, including referrals, rewards, and VIP tiers, with shared footer content

## Onsite

- [Add a Loyalty Dashboard to your Customer Account Page](https://help.rivo.io/en/articles/9272323-add-a-loyalty-dashboard-to-your-customer-account-page.md): Set up a personalized loyalty account dashboard with Rivo theme extensions.
- [Designing your Loyalty Page with Rivo](https://help.rivo.io/en/articles/7208177-designing-your-loyalty-page-with-rivo.md): Start here to learn all about how to design your Loyalty Page on Figma.
- [Loyalty Landing Page Translations](https://help.rivo.io/en/articles/13930046-loyalty-landing-page-translations.md): Add and manage locale-specific Loyalty Landing Page text, including AI prefill and per-locale enable controls.
- [Create & Customize a Loyalty Landing Page](https://help.rivo.io/en/articles/9148560-create-customize-a-loyalty-landing-page.md): Build a page for your program using Shopify theme extensions
- [Customizing the Loyalty Landing Page Settings](https://help.rivo.io/en/articles/9167802-customizing-the-loyalty-landing-page-settings.md): A comprehensive guide on configuring Loyalty Landing Page settings in Rivo
- [Building a Dedicated Page](https://help.rivo.io/en/articles/6666934-building-a-dedicated-page.md): Use Rivo's dedicated Loyalty Page builder to showcase your Program in one central place
- [Adding a custom style and font to your Dedicated Page with CSS](https://help.rivo.io/en/articles/6772229-adding-a-custom-style-and-font-to-your-dedicated-page-with-css.md): Using CSS is an awesome way to add a unique custom look and feel to your Dedicated Loyalty Page
- [Advanced CSS tips & tricks for your Dedicated Page](https://help.rivo.io/en/articles/6758744-advanced-css-tips-tricks-for-your-dedicated-page.md): Get some best-case practices to make your loyalty page stand out with custom CSS. Just copy the code and edit it!
- [Embed your Dedicated Page on any Shopify page](https://help.rivo.io/en/articles/8558140-embed-your-dedicated-page-on-any-shopify-page.md): Use our snippet code to render your Dedicated Page throughout your online store
- [Rearranging your Widget sections](https://help.rivo.io/en/articles/6748427-rearranging-your-widget-sections.md): Highlight the Programs and Ways to Earn that matter most to your store
- [Customizing the widget button and screen position](https://help.rivo.io/en/articles/6671182-customizing-the-widget-button-and-screen-position.md): Learn how to customize the widget button and the screen position.
- [Using deep links to open and hide the Loyalty Widget](https://help.rivo.io/en/articles/6666928-using-deep-links-to-open-and-hide-the-loyalty-widget.md): Add deep links to encourage your customers' participation in your Loyalty program
- [Customizing the Widget Screen](https://help.rivo.io/en/articles/6671172-customizing-the-widget-screen.md): Take your program to the next level by customizing the Widget Screen.
- [Custom Widget banner and icon](https://help.rivo.io/en/articles/6671184-custom-widget-banner-and-icon.md): Improve your Loyalty Program appearance by customizing your banner and icon.
- [Using CSS to add a unique style to your Floating Widget](https://help.rivo.io/en/articles/6671177-using-css-to-add-a-unique-style-to-your-floating-widget.md): Create a distinctive Floating Widget by using custom CSS
- [Custom Icons - Ways to Earn](https://help.rivo.io/en/articles/6671178-custom-icons-ways-to-earn.md): Give your secret touch to your Rivo Loyalty Program by adding Custom Icons to your Ways to Earn section.
- [Create engagement prompts for your Loyalty program](https://help.rivo.io/en/articles/6666933-create-engagement-prompts-for-your-loyalty-program.md): Enhance your customers' engagement with your Loyalty program by adding prompts
- [Customer Account Page Embed](https://help.rivo.io/en/articles/6666925-customer-account-page-embed.md): Add the Account Embed to your customer account page to create a seamless integration
- [Premade CSS themes for your Account Page Embed](https://help.rivo.io/en/articles/7873468-premade-css-themes-for-your-account-page-embed.md): Need a fresh look for your Shopify customer account page? Well look no further!

## Integrations & Apps

- [Aftersell by Rokt integration](https://help.rivo.io/en/articles/9817566-aftersell-by-rokt-integration.md): Rivo and Aftersell by Rokt integration explained
- [Braze Integration](https://help.rivo.io/en/articles/11933498-braze-integration.md)
- [Stickky.app integration](https://help.rivo.io/en/articles/9061257-stickky-app-integration.md)
- [Loop Returns Integration](https://help.rivo.io/en/articles/14010117-loop-returns-integration.md): Integrate Rivo with Loop Returns
- [Integrating with Shopify Flow](https://help.rivo.io/en/articles/6671244-integrating-with-shopify-flow.md): Integrate Rivo with Shopify Flow to turbocharge your Loyalty Program
- [Shopify Loyalty Component with Rivo as provider](https://help.rivo.io/en/articles/15897658-shopify-loyalty-component-with-rivo-as-provider.md): Show a customer's Rivo points balance in the Account Widget Loyalty Component button.
- [Start a Workflow in Shopify with a Rivo Event](https://help.rivo.io/en/articles/6742627-start-a-workflow-in-shopify-with-a-rivo-event.md): Integrate your programs with Shopify Flow for advanced, customized solutions
- [Checkout extensions overview](https://help.rivo.io/en/articles/8250414-checkout-extensions-overview.md): Learn which Rivo checkout, post-purchase, and customer account extensions are available and when to use each one.
- [Redeeming points at checkout](https://help.rivo.io/en/articles/8883790-redeeming-points-at-checkout.md): Elevate the checkout experience with effortless point redemption for discounts, free shipping, and eligible free products
- [Refer friends at checkout](https://help.rivo.io/en/articles/8881975-refer-friends-at-checkout.md): Boost brand advocacy by encouraging customers to refer friends after purchase and earn rewards
- [Using redeemed rewards at checkout](https://help.rivo.io/en/articles/8887345-using-redeemed-rewards-at-checkout.md): Display a list of redeemed rewards ready for instant use
- [Potential Loyalty Points checkout extension](https://help.rivo.io/en/articles/8887982-potential-loyalty-points-checkout-extension.md): Add a call to action to display potential points upon completing checkout
- [Potential Loyalty Points Theme Extension Block](https://help.rivo.io/en/articles/6773609-potential-loyalty-points-theme-extension-block.md): Encourage activity in your Loyalty Program by adding the Potential Loyalty Points Theme Extension block to your product pages
- [Automatically add tiered rewards at checkout](https://help.rivo.io/en/articles/8944552-automatically-add-tiered-rewards-at-checkout.md): Increase VIP reward redemption with an extension to automatically add the discounts at checkout
- [Login Notification Banner Extension](https://help.rivo.io/en/articles/11036882-login-notification-banner-extension.md): Prompt your customers to join your loyalty program or login to redeem their rewards
- [Show loyalty status on customer account](https://help.rivo.io/en/articles/10360828-show-loyalty-status-on-customer-account.md): Display the loyalty status progress directly within the customer account interface
- [Rivo Tagging in Shopify](https://help.rivo.io/en/articles/12662775-rivo-tagging-in-shopify.md): What tags are applied to customers and orders by Rivo
- [Klaviyo integration](https://help.rivo.io/en/articles/6674872-klaviyo-integration.md): Connect Klaviyo to Rivo to leverage customer and program data for more personalized emails and marketing
- [Troubleshooting Klaviyo Custom Action Events](https://help.rivo.io/en/articles/14439177-troubleshooting-klaviyo-custom-action-events.md): Use this checklist when custom action loyalty events are not appearing in Klaviyo.
- [Setting up the Dotdigital integration: syncing customer profiles](https://help.rivo.io/en/articles/15850001-setting-up-the-dotdigital-integration-syncing-customer-profiles.md): Learn why customer profile sync is required for Dotdigital events, how to run the initial sync, and how to review sync progress in Rivo.
- [Klaviyo events](https://help.rivo.io/en/articles/16910942-klaviyo-events.md): A complete reference to Rivo Klaviyo metrics, their availability, event properties, and common questions.
- [Drip integration](https://help.rivo.io/en/articles/6811888-drip-integration.md): How to integrate your Loyalty program with Drip
- [Mailchimp integration](https://help.rivo.io/en/articles/6730088-mailchimp-integration.md): Connect Mailchimp to Rivo and get the most out of the loyalty data about your customers for email marketing strategies
- [Sendlane integration](https://help.rivo.io/en/articles/8292873-sendlane-integration.md): Connect your Loyalty Program with Sendlane to elevate your email and SMS communications
- [Omnisend integration](https://help.rivo.io/en/articles/10983343-omnisend-integration.md): Sync loyalty and referral data with Omnisend to personalize program communications
- [Bloomreach integration](https://help.rivo.io/en/articles/12534200-bloomreach-integration.md): Sync your Rivo loyalty data with Bloomreach
- [Ometria integration](https://help.rivo.io/en/articles/15292520-ometria-integration.md): Connect Ometria to Rivo to sync loyalty data onto your Ometria contact profiles
- [Attentive integration](https://help.rivo.io/en/articles/6989153-attentive-integration.md): Connect Attentive to Rivo to use program data across SMS, email, RCS, and push
- [Postscript integration](https://help.rivo.io/en/articles/6945837-postscript-integration.md): Bring your Loyalty program data into Postscript to send personalized messages and set up automated flows
- [Judge.me integration](https://help.rivo.io/en/articles/6671238-judge-me-integration.md): Grant points to your customers for each Judge.me review
- [Points for Posting a Yotpo Product Review](https://help.rivo.io/en/articles/6671231-points-for-posting-a-yotpo-product-review.md): Grant points to your customers for each Yotpo review.
- [Points for Posting an Okendo Product Review](https://help.rivo.io/en/articles/6671235-points-for-posting-an-okendo-product-review.md): Grant points to your customers for each Okendo review.
- [Points for Posting a REVIEWS.io Product Review](https://help.rivo.io/en/articles/6671236-points-for-posting-a-reviews-io-product-review.md): Grant points to your customers for each REVIEWS.io review.
- [Points for Posting a Loox Product Review](https://help.rivo.io/en/articles/6671226-points-for-posting-a-loox-product-review.md): Grant points to your customers for each Loox review.
- [Points for Posting a Stamped Product Review](https://help.rivo.io/en/articles/6671223-points-for-posting-a-stamped-product-review.md): Grant points to your customers for each Stamped review.
- [Points for Posting a Junip Review](https://help.rivo.io/en/articles/9389655-points-for-posting-a-junip-review.md): Grant points to your customers for each Junip review.
- [Bazaarvoice Integration](https://help.rivo.io/en/articles/12363097-bazaarvoice-integration.md): Connect your Bazaarvoice account with Rivo to reward customers for their product reviews
- [Skio integration](https://help.rivo.io/en/articles/8709054-skio-integration.md): Integrate Skio with Rivo to bring loyalty closer to subscriptions
- [Auto-add free product rewards to Recharge renewals](https://help.rivo.io/en/articles/14112242-auto-add-free-product-rewards-to-recharge-renewals.md): Automatically add redeemed free product rewards to a customer's next Recharge subscription charge.
- [Ordergroove integration](https://help.rivo.io/en/articles/16823295-ordergroove-integration.md): Connect Ordergroove with Rivo to reward subscription loyalty and apply eligible rewards to upcoming subscription orders.
- [Recharge integration](https://help.rivo.io/en/articles/6828062-recharge-integration.md): Elevate your subscription experience, effortlessly applying discounts, and incentivize loyalty through a points-based reward system
- [Stay AI integration](https://help.rivo.io/en/articles/9709490-stay-ai-integration.md): Make your subscribers engage with your Loyalty program by earning and spending points directly on their orders
- [Awtomic Subscriptions integration](https://help.rivo.io/en/articles/9893817-awtomic-subscriptions-integration.md): Reward subscribers for their loyalty to encourage repeat business
- [Integrating with the Froonze Customer Accounts Concierge app](https://help.rivo.io/en/articles/6671243-integrating-with-the-froonze-customer-accounts-concierge-app.md): Integrating your Loyalty Program with Froonze Customer Accounts Concierge
- [Test Your Webhook Endpoint](https://help.rivo.io/en/articles/14104276-test-your-webhook-endpoint.md): Learn how to send a test webhook from Rivo, validate your endpoint response, and troubleshoot common delivery errors.
- [Gorgias integration: view loyalty data and award points from the helpdesk](https://help.rivo.io/en/articles/6726729-gorgias-integration-view-loyalty-data-and-award-points-from-the-helpdesk.md): Connect Rivo to Gorgias so your support team can see loyalty details and grant points from inside tickets.
- [Novel integration](https://help.rivo.io/en/articles/8422410-novel-integration.md): Integrate Rivo with your Apple and Google wallet passes
- [MESA integration](https://help.rivo.io/en/articles/8456369-mesa-integration.md): Add Rivo triggers and actions to your MESA workflows
- [Order Editing integration](https://help.rivo.io/en/articles/9746056-order-editing-integration.md): Let customers update eligible orders from the thank you and order status pages.
- [Zendesk integration](https://help.rivo.io/en/articles/9817576-zendesk-integration.md): The Zendesk integration Powered by agnoStack
- [MyRegistry integration](https://help.rivo.io/en/articles/9986188-myregistry-integration.md): Reward registrants for items purchased from their registries
- [PostPilot Integration](https://help.rivo.io/en/articles/12293220-postpilot-integration.md): How to connect Rivo and PostPilot
- [Rebuy integration](https://help.rivo.io/en/articles/12500373-rebuy-integration.md): How the Rebuy integration works
- [Gladly Integration Setup Guide](https://help.rivo.io/en/articles/12684322-gladly-integration-setup-guide.md): Step-by-step guide to configure the Rivo Lookup Adapter in Gladly so CS agents see customer loyalty data in the sidebar.
- [Subtotal integration](https://help.rivo.io/en/articles/14009128-subtotal-integration.md): Connect Subtotal to Rivo to reward customers for retail purchases
- [Brij Integration](https://help.rivo.io/en/articles/14011593-brij-integration.md): Integrate Rivo with Brij to surface product registration data in your Rivo Account
- [Redo integration](https://help.rivo.io/en/articles/15485493-redo-integration.md): Make returns and warranty claims effortless for your customers with a single click from their order history
- [Churn Buster integration](https://help.rivo.io/en/articles/16401734-churn-buster-integration.md): Run recovery campaigns on Rivo membership billing
- [Using the Fuego integration with Rivo favorites](https://help.rivo.io/en/articles/9629090-using-the-fuego-integration-with-rivo-favorites.md): Set up Fuego with Rivo, understand what syncs, and troubleshoot favorites in your mobile app
- [Tapcart integration](https://help.rivo.io/en/articles/8427801-tapcart-integration.md): Integrate your Loyalty program into your mobile app for an enhanced user experience
- [Appbrew Integration](https://help.rivo.io/en/articles/13919583-appbrew-integration.md): Integrating Rivo in your Appbrew app

## Analytics & Metrics

- [Understanding your Loyalty Dashboard](https://help.rivo.io/en/articles/6670942-understanding-your-loyalty-dashboard.md): Understanding the Rivo Dashboard
- [Using the Activity Feed](https://help.rivo.io/en/articles/14328006-using-the-activity-feed.md): Learn how to use your Activity page to monitor points, referral, and VIP events in one place.
- [Outstanding Earnings Report](https://help.rivo.io/en/articles/15827570-outstanding-earnings-report.md): Learn how to read, filter, and export the Outstanding Earnings report for loyalty balance activity over time or by customer.
- [Understanding your loyalty, membership, and cashback liability](https://help.rivo.io/en/articles/15830687-understanding-your-loyalty-membership-and-cashback-liability.md): Learn what loyalty liability means, what to share with your accountant, and which Rivo reports and exports can support month-end or year-end review.
- [Why Activities Completed Shows Two Rows After Renaming a Custom Action](https://help.rivo.io/en/articles/15900876-why-activities-completed-shows-two-rows-after-renaming-a-custom-action.md): Learn why the Activities Completed chart may show both the old and new names for a renamed custom action.
- [Program Activity](https://help.rivo.io/en/articles/6670936-program-activity.md): Learn more about your Program Activity page.
- [Understanding your Dashboard Analytics & Reports](https://help.rivo.io/en/articles/8077774-understanding-your-dashboard-analytics-reports.md): Our new Dashboard Analytics feature is here to provide you with essential insights on the performance of your business.

## Additional Resources

- [Press Kit](https://help.rivo.io/en/articles/8195000-press-kit.md): Explore the guidelines that define the Rivo visual identity
- [General Settings in Rivo](https://help.rivo.io/en/articles/14316716-general-settings-in-rivo.md): Learn what each Settings page does in Rivo, including General, Expiration, email domains, Shopify tags, CSV exports, webhooks, Multipass, POS extensions, and troubleshooting.
- [Loyalty & Referral Inspiration Pages](https://help.rivo.io/en/articles/8883946-loyalty-referral-inspiration-pages.md): See how the best brands on Shopify are driving retention using loyalty & referrals
- [Add a Loyalty Program Terms of Service to your website](https://help.rivo.io/en/articles/9060308-add-a-loyalty-program-terms-of-service-to-your-website.md): Add an example Loyalty Program terms of service to your website
- [Running a Sweepstakes with Rivo: Implementation Guide](https://help.rivo.io/en/articles/11029825-running-a-sweepstakes-with-rivo-implementation-guide.md): This guide walks you through how to implement and run a sweepstakes using Rivo's platform
- [Rivo Onboarding & Services and Support Options](https://help.rivo.io/en/articles/8063037-rivo-onboarding-services-and-support-options.md): Learn about our dedicated launch migration services and support packages
- [Customer Support Training Video](https://help.rivo.io/en/articles/8400137-customer-support-training-video.md): Understand how to answer the most common customer support questions as it pertains to you loyalty program
- [GDPR Compliance at Rivo](https://help.rivo.io/en/articles/6730078-gdpr-compliance-at-rivo.md): Learn about how Rivo handles GDPR, Compliance, Security and Privacy
- [Rivo Performance Overview](https://help.rivo.io/en/articles/11105453-rivo-performance-overview.md): Rivo's impact on site speed, performance and technical standards
- [Rivo Agency Partner Program](https://help.rivo.io/en/articles/7040491-rivo-agency-partner-program.md): Rivo's Agency Partner Program Ecosystem aims to emphasize partners who satisfy both technical and business performance standards
- [Rivo Pricing & Feature Overview: Loyalty, Referrals, Memberships & Accounts](https://help.rivo.io/en/articles/7232350-rivo-pricing-feature-overview-loyalty-referrals-memberships-accounts.md): Compare Rivo plans and product lines across programs
- [Start building with the Rivo Developer Toolkit](https://help.rivo.io/en/articles/8067224-start-building-with-the-rivo-developer-toolkit.md): Visit rivo.dev to get started building custom loyalty experiences
- [Manage API keys](https://help.rivo.io/en/articles/13821318-manage-api-keys.md): Learn where to generate, copy, and rotate your Rivo API key for REST API integrations.
- [Update Membership Payment Method API](https://help.rivo.io/en/articles/14092911-update-membership-payment-method-api.md): Update the payment method on an active membership subscription contract using the Rivo REST API.
- [Build a Connect with Rivo integration with OAuth apps](https://help.rivo.io/en/articles/14849064-build-a-connect-with-rivo-integration-with-oauth-apps.md): Create an OAuth app and implement a secure Connect with Rivo flow for your integration.
- [OAuth Applications](https://help.rivo.io/en/articles/15324816-oauth-applications.md): Create and manage OAuth applications for secure access to your Rivo Developer API data.
- [Receipt Upload API](https://help.rivo.io/en/articles/15895401-receipt-upload-api.md): Submit customer receipt images programmatically for Rivo receipt scanning and review.
- [Loyalty Profile Updated Webhook](https://help.rivo.io/en/articles/15902716-loyalty-profile-updated-webhook.md): Learn when Rivo sends the Loyalty Profile Updated webhook, how point and credit changes affect it, and how single and batch point-event requests behave.
- [How to get your Rivo API key](https://help.rivo.io/en/articles/8544831-how-to-get-your-rivo-api-key.md): Discover how to get your Rivo API key for seamless app integration in this quick guide.
- [Shopify customer metafields sync \(V2\)](https://help.rivo.io/en/articles/6818475-shopify-customer-metafields-sync-v2.md): Learn what Rivo syncs to Shopify customer metafields, what does not sync, and when to use the deprecated legacy JSON option.
- [Developer Toolkit Overview](https://help.rivo.io/en/articles/9791516-developer-toolkit-overview.md): Overview of Rivo's Developer Toolkit: REST API, RivoJS API, and Metafields for Shopify stores.
- [Using Rivo with Shopify Markets](https://help.rivo.io/en/articles/12761077-using-rivo-with-shopify-markets.md): How Rivo works with Shopify Markets
- [Guide to using Rivo with Shopify Hydrogen Headless setups](https://help.rivo.io/en/articles/12536304-guide-to-using-rivo-with-shopify-hydrogen-headless-setups.md): The guide to using Rivo with a headless setup like Shopify Hydrogen
- [Rivo MCP](https://help.rivo.io/en/articles/13593839-rivo-mcp.md): Connect Claude, ChatGPT, or Codex to your Rivo loyalty program data using MCP — with OAuth for Claude.ai and ChatGPT, or an API key for Claude Code, Claude Desktop, and Codex.