Introduction
Learn how to make the most of your loyalty points! This guide explains how to earn, track, and redeem points to enjoy rewards with your favorite brands.
Earning Points
Once you've created a store account, you can start earning points through various actions. The available ways to earn points may vary by store, but here are common ways to build up your points balance:
Create an account - Get rewarded just for signing up
Place an order - Earn points based on your purchase amount
Social media engagement - Follow, like, or share on platforms like Facebook, Instagram, TikTok, and Twitter
Celebrate your birthday - Provide your birth date to receive special birthday points
Refer friends - Earn points when your referrals create accounts or make purchases
Write product reviews - Share your experience with products you've purchased
Loyalty anniversary - Celebrate each year as a loyalty program member
To see all available ways to earn, check the "Ways to Earn" section in your loyalty account.
Checking Your Points Balance
You can easily view your current points balance by logging into your store account and accessing the loyalty program section. Your points balance is typically displayed at the top of the loyalty widget.
Points Activity History
Want to see how you earned or spent your points? The points activity section shows a record of your recent transactions, including:
Point-earning actions you've completed
Points received from purchases
Rewards you've redeemed
The date of each transaction
Redeeming Points for Rewards
Ready to use your points? Here's how to redeem them for rewards:
Log in to your store account
Navigate to the loyalty program section
Browse the available rewards in the "Ways to Redeem" section
Select the reward you want to redeem
Confirm your selection to redeem your points
A discount code will be generated for you to use at checkout
Types of Rewards
Depending on the store, you may see different types of rewards available:
Amount discounts - Fixed amount off your purchase (e.g., $10 off)
Percentage discounts - Percentage off your purchase (e.g., 15% off)
Free shipping - No shipping costs on your order
Free products - Get specific products at no cost
Redeeming at Checkout
Some stores offer the option to redeem points directly during checkout. If available, you'll see a section in the checkout process where you can select rewards or apply points toward your purchase.
📝 Note: Free product rewards must be added to your cart before checkout, while other reward types can typically be applied during the checkout process.
Using Your Redeemed Rewards
After redeeming points for a reward, you'll receive a discount code. You can find all your redeemed rewards in the "My Rewards" section of your loyalty account. These rewards remain available until you use them or until they expire (if applicable).
Points Expiration
Some loyalty programs may have expiration policies for points. If your store has enabled points expiration:
Points may expire after a period of inactivity (not earning or redeeming points)
You can see your points expiration date in your loyalty account
Staying active in the loyalty program by earning or redeeming points will typically reset the expiration date
Common questions
How do I know how many points I'll earn for a purchase?
The earn rate for purchases is displayed in the Ways to Earn section of your loyalty account. It's typically shown as points per dollar spent or as a percentage of your purchase.
Can I transfer my points to someone else?
Points are typically tied to your individual account and cannot be transferred to other customers.
What happens to my points if I return a product?
If you return a product, the points you earned from that purchase will usually be deducted from your balance.
Will my points expire?
This depends on the store's loyalty program settings. If points expiration is enabled, you'll be able to see the expiration date in your loyalty account.