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Translation Texts: Comprehensive List for Customization

Explore the complete guide for customizing text translations in your loyalty program, ensuring a personalized user experience.

Laurence Leech avatar
Written by Laurence Leech
Updated over a week ago

Introduction

This article is a full list of all the translation texts found in the Translations section of Rivo. This document is tailored to help you personalize the texts of Rivo, ensuring it aligns perfectly with your brand voice and resonates with your audience.

Organization of This Guide:

  • App Layout Alignment: The texts within this guide follow the same order as they appear in the app, making it straightforward for you to locate and customize them.

  • Sectional Breakdown: Each section in this guide corresponds to a specific feature or area in the app, such as 'Referrals', 'VIP Tiers', etc., mirroring the app's structure for easy navigation.

  • Variable Usage: Included are detailed explanations about the use of variables - essential elements that bring dynamic personalization to the app.

Our goal is to make the customization process as intuitive and effective as possible, enhancing your customers' engagement with your loyalty program.


A Note on Variables

Variables in Rivo are designed to display dynamic, user-specific information. They are specifically constrained to the fields where they are predefined. This means each variable can only function correctly within its designated text field and cannot be used interchangeably across different fields or contexts. Correct usage of these variables is key to personalizing the user experience. Below is a detailed guide on where each variable can be used.

Specific Fields and Their Allowed Variables:

  1. Points-Related Fields:

    • Variable: ##{{points}} - Represents different point-related data depending on the context.

      • Specific Fields:

        • General You Have Points - Shows points balance.

        • Checkout UI Points Estimation Title - Informs potential points earnable on purchase completion.

        • Checkout UI Redeem Points Desc - Indicates points balance available for redemption.

        • VIP Tier Earn Points: Represents the number of points required to reach or maintain a VIP tier.

  2. Referral Program Fields:

    • Variable: ##{{points_amount}} - Indicates the amount of points associated with specific actions or referrals, depending on the context.

      • Specific Fields:

        • Referral Complete Points - Points for completing a referral.

        • Review Complete Points - Points for posting a product review.

    • Variable: ##{{shop_name}} - Name of your shop in referral communications.

      • Specific Fields:

        • Referrals Email Your Friend Has Referred You - Email template for friend referrals.

  3. VIP Tier Fields:

    • Variable: ##{{vip_tier_name}} - Name of the VIP tier the user is in.

      • Specific Fields:

        • VIP Reward Earned Via - Indicates the VIP tier through which a reward was earned.

    • Variable: ##{{tier_name}} - Notifications about VIP tier status changes.

      • Specific Fields:

        • VIP Tier Added To - Notification when added to a VIP tier.

        • VIP Tier Achieved - Notification when a new VIP tier is unlocked.

        • VIP Tier Dropped To - Notification when dropped to a lower VIP tier.

        • VIP Tier Retained To - Notification when retaining a current VIP tier.

  4. Membership and Rewards Fields:

    • Variables for Terms of Service and reward conditions:

      • ##{{max_shipping_amount}}, ##{{expiry_months}}, ##{{expiry_date}}, ##{{product_name}}, ##{{min_order_amount}}.

      • Specific Fields:

        • Tos Max Shipping Amount - Maximum shipping amount for a reward.

        • Tos Expiry Months - Expiration time frame for a reward.

        • Tos Expiry At - Exact expiration date of a reward.

        • Tos Free Product - Applicability of a reward to a specific product.

        • Tos Min Order Amount - Minimum order amount for a reward's applicability.

  5. Checkout and Redemption Fields:

    • Variable: ##{{balance}} - User's store credit balance for ic

      • Specific Fields:

        • Checkout UI Redeem Incremental Earnings Desc - Displays store credit balance at checkout.

    • Variable: ##{{code}} - A specific discount code.

      • Specific Fields:

        • Checkout UI Redeem Incremental Discount Code Change Error - Error message for incompatible discount code.

Best Practices for Using Variables

  • Syntax Accuracy: Ensure the variable syntax ##{{variable_name}} is correct to avoid display errors.

  • Variable Integrity: Alter the surrounding text as needed, but do not modify the variable itself.

  • Contextual Usage: Employ variables in their designated fields for proper functionality.

Adhering to these guidelines will ensure that the dynamic content within your programs is both accurate and effective, enhancing the overall user experience.


Translations List


General Points and Ways to Earn

General Ways to Earn

Default Text: Ways to Earn

Purpose: Introduces the section where users can learn how to earn points.

General Ways to Redeem

Default Text: Ways to Redeem

Purpose: Explains how users can redeem their points for rewards.

General Sign In

Default Text: Sign in

Purpose: Prompts users to sign in to view or manage their points.

General Sign Up

Default Text: Sign up

Purpose: Invites new users to sign up for the loyalty program.

General Signed Up

Default Text: Signed up

Purpose: Confirms that a user has successfully signed up.

General No Rewards Yet

Default Text: No rewards yet

Purpose: Informs users that they haven't earned any rewards yet.

General Your Rewards Will Show Here

Default Text: Your rewards will show here.

Purpose: Indicates where users can see their earned rewards.

General Past Rewards

Default Text: Past rewards

Purpose: Displays a user's history of redeemed rewards.

General Go Back

Default Text: Go back

Purpose: Provides a navigational option to return to the previous page.

General Your Rewards

Default Text: Your rewards

Purpose: Showcases the rewards a user has earned or can earn.

General Upcoming Reward

Default Text: Upcoming reward

Purpose: Highlights rewards that users are close to earning.

General Redeem

Default Text: Redeem

Purpose: Offers a call to action for users to redeem their points.

General Redeemed a Reward

Default Text: Redeemed a Reward

Purpose: Indicates that a reward has been successfully redeemed.

General Redeemed Store Credit

Default Text: Redeemed Store Credit

Purpose: Notifies users when store credit has been redeemed.

General Order Placed Store Credit Multiplier

Default Text: Earn cash back for every $1 spent

Purpose: Explains how users earn store credits based on their purchases.

General Loyalty Program and Rewards

Default Text: Loyalty Program & Rewards

Purpose: Describes the overarching loyalty program and its rewards.

General You Have Points

Default Text: You have ##{{points}} points

Purpose: Displays the current points balance of the user.

Variable: ##{{points}} - This variable dynamically displays the user's current points balance.


Birthday Way to Earn

General Celebrate Birthday

Default Text: Celebrate a birthday

Purpose: Encourages users to celebrate their birthday as part of the loyalty program.

General Celebrate Birthday Past Tense

Default Text: Celebrated a birthday

Purpose: Acknowledges that a user has celebrated their birthday.

General Birthday Reward

Default Text: Celebrate with a reward

Purpose: Suggests rewarding the user for celebrating their birthday.

General Celebrate Your Birthday

Default Text: Let's celebrate your birthday! 🎉 Please give us 30 days notice - otherwise, you'll have to wait another year.

Purpose: Invites the user to celebrate their birthday with the program and informs them about the notice period required.

General Edit Date

Default Text: Edit Date

Purpose: Provides an option to edit the date of their birthday.

General Month

Default Text: Month

Purpose: Prompts the user to enter the month of their birthday.

General Day

Default Text: Day

Purpose: Prompts the user to enter the day of their birthday.

General Enter Valid Date

Default Text: Please enter a valid date

Purpose: Instructs the user to enter a valid date for their birthday.

General Save Date

Default Text: Save date

Purpose: Provides an option to save the entered birthday date.


Account Widget Translations

The account widget appears on your storefront and allows customers to manage their accounts, view orders, and access loyalty features. These translations control all text within the widget interface.

Home Page and Welcome Messages

Home Welcome Title (Logged In)
Default Text: Welcome <span rivo-ax-text='$store.rivo_profile_customer?.first_name'></span>
Purpose: Welcomes logged-in customers by name on the home page.
Variable: $store.rivo_profile_customer?.first_name - Displays the customer's first name.

Home Welcome Subtitle (Logged In)
Default Text: You have <span class='rivo-pretty-points-balance' rivo-ax-text='$store.rivo_profile_customer?.pretty_points_tally'></span> points
Purpose: Shows the customer's current points balance.
Variable: $store.rivo_profile_customer?.pretty_points_tally - Displays the formatted points balance.

Home Sign In Title (Logged Out)
Default Text: Sign in to your account
Purpose: Prompts visitors to sign in to access their account features.

Home Sign In Subtitle (Logged Out)
Default Text: Get access to your rewards, referrals, and more
Purpose: Explains the benefits of signing in to encourage account access.

View Rewards Button
Default Text: View Rewards
Purpose: Button text for accessing the rewards section.

Manage Subscriptions Button
Default Text: Manage Subscriptions
Purpose: Button text for accessing subscription management.

Points Balance Button
Default Text: Points
Purpose: Label for the points balance display.

My Rewards Button
Default Text: My Rewards
Purpose: Button text for accessing personal rewards.

Login and Authentication

Email Placeholder
Default Text: Email
Purpose: Placeholder text for the email input field.

Sign In Button
Default Text: Sign In
Purpose: Button text for the login action.

Login Issues Help Text
Default Text: Click here to sign in with your password if you are having issues
Purpose: Provides alternative login method for customers experiencing difficulties.

Verify Identity Title
Default Text: Verify your identity
Purpose: Title for the identity verification step during login.

Verification Code Instructions
Default Text: Enter the code sent to [[email]]
Purpose: Instructions for entering the verification code.
Variable: [[email]] - Shows the email address where the code was sent.

Verify Code Button
Default Text: Verify Code
Purpose: Button text for submitting the verification code.

Google Sign In
Default Text: Sign in with Google
Purpose: Button text for Google authentication option.

Email Marketing Consent
Default Text: Email me with updates and offers
Purpose: Checkbox text for email marketing consent during registration.

Orders and Order Management

Your Orders Title (Logged In)
Default Text: Your Orders
Purpose: Title for the orders section when customer is logged in.

Orders Login Prompt (Logged Out)
Default Text: Log in to view, track, and manage your orders
Purpose: Encourages login to access order management features.

No Orders Message
Default Text: You haven't placed any orders yet
Purpose: Message shown when customer has no order history.

Latest Order Title
Default Text: Latest Order
Purpose: Label for the most recent order section.

Track Shipment Button
Default Text: Track Shipment
Purpose: Button text for order tracking functionality.

Start Return Button
Default Text: Start a Return
Purpose: Button text for initiating a return process.

Buy Again Button
Default Text: Buy Again
Purpose: Button text for reordering previous purchases.

Cancel Order Button
Default Text: Cancel Order
Purpose: Button text for order cancellation.

Order Placed Text
Default Text: Placed on
Purpose: Label preceding the order placement date.

Order Cancelled Text
Default Text: Cancelled on
Purpose: Label preceding the order cancellation date.

Profile and Personal Information

Personal Information Link
Default Text: Personal Information
Purpose: Navigation link to personal information section.

First Name Field
Default Text: First Name
Purpose: Label for the first name input field.

Last Name Field
Default Text: Last Name
Purpose: Label for the last name input field.

Email Field
Default Text: Email
Purpose: Label for the email input field.

Phone Field
Default Text: Phone
Purpose: Label for the phone number input field.

Update Profile Button
Default Text: Update Profile
Purpose: Button text for saving profile changes.

Profile Updated Notification
Default Text: Profile updated
Purpose: Success message after profile information is saved.

Log Out Link
Default Text: Log out
Purpose: Link text for signing out of the account.

Shipping Addresses

Shipping Addresses Title
Default Text: Shipping Addresses
Purpose: Title for the shipping addresses section.

My Addresses
Default Text: My Addresses
Purpose: Alternative title for the addresses section.

Add Shipping Address Title
Default Text: Add Shipping Address
Purpose: Title for the add new address form.

Edit Shipping Address Title
Default Text: Edit Shipping Address
Purpose: Title for the edit address form.

No Addresses Message
Default Text: You haven't added any shipping addresses yet
Purpose: Message shown when customer has no saved addresses.

Company Field
Default Text: Company
Purpose: Label for the company name input field.

Address Field
Default Text: Address
Purpose: Label for the street address input field.

Address Line 2 Field
Default Text: Apartment, suite, etc.
Purpose: Label for the secondary address line input field.

City Field
Default Text: City
Purpose: Label for the city input field.

ZIP Code Field
Default Text: ZIP Code
Purpose: Label for the postal code input field.

Country Field
Default Text: Country
Purpose: Label for the country selection field.

Province Field
Default Text: Province
Purpose: Label for the state/province selection field.

Save Address Button
Default Text: Save Shipping Address
Purpose: Button text for saving address information.

Set Default Address
Default Text: Set as default address
Purpose: Checkbox text for marking an address as default.

Default Address Badge
Default Text: Default
Purpose: Badge text indicating the default shipping address.

Address Saved Notification
Default Text: Address saved
Purpose: Success message after address is saved.

Favorites and Collections

Favorites Title
Default Text: Favorites
Purpose: Title for the favorites section.

No Favorites Message
Default Text: No favorited products
Purpose: Message shown when customer has no favorite products.

Add to Favorites Button (Inactive)
Default Text: Add to favorites
Purpose: Button text for adding a product to favorites.

Add to Favorites Button (Active)
Default Text: Added to favorites
Purpose: Button text when product is already in favorites.

Save Item Notification
Default Text: Save Item
Purpose: Notification text when adding item to favorites.

Item Saved Notification
Default Text: Item saved
Purpose: Success message after item is added to favorites.

Collections Title
Default Text: Collections
Purpose: Title for the collections section.

No Collections Message
Default Text: No collections
Purpose: Message shown when customer has no collections.

Create New Collection
Default Text: Create New Collection
Purpose: Button text for creating a new product collection.

Add to Collection
Default Text: Add to Collection
Purpose: Button text for adding products to a collection.

Navigation and Footer

Footer Home Text
Default Text: For You
Purpose: Footer navigation link to the home/personalized section.

Footer Orders Text
Default Text: Orders
Purpose: Footer navigation link to the orders section.

Footer Profile Text
Default Text: Profile
Purpose: Footer navigation link to the profile section.


Loyalty Program Page Translations

These translations control the text on your dedicated loyalty program landing page where customers can learn about and interact with your loyalty program.

Banner Section

Banner Title (Logged Out)
Default Text: Join our Loyalty Program
Purpose: Main headline encouraging visitors to join the loyalty program.

Banner Title (Logged In)
Default Text: Welcome to the program
Purpose: Welcome message for existing loyalty program members.

Banner Description (Logged Out)
Default Text: Join for free and begin earning points & rewards every time you shop.
Purpose: Explains the benefits of joining the loyalty program.

Banner Description (Logged In)
Default Text: As a member, you will earn points for shopping
Purpose: Reminds members how they earn points.

Join Now Button
Default Text: Join Now
Purpose: Call-to-action button for joining the loyalty program.

Sign In Button
Default Text: Sign In
Purpose: Button for existing members to access their account.

Earn Points Button
Default Text: Earn points
Purpose: Button directing to ways to earn points.

Redeem Rewards Button
Default Text: Redeem Rewards
Purpose: Button directing to reward redemption options.

How It Works Section

Explainer Title (Logged Out)
Default Text: How it Works
Purpose: Section title explaining the loyalty program process.

Explainer Title (Logged In)
Default Text: Hi <span rivo-x-data="{ username: $store.customer.first_name || 'there' }" rivo-x-text="username"></span>, you have <strong><span rivo-x-data rivo-x-text="$store.customer.pretty_points_tally"></span></strong> Points
Purpose: Personalized greeting showing customer's current points balance.
Variables: $store.customer.first_name - Customer's first name, $store.customer.pretty_points_tally - Formatted points balance.

Step 1 Title
Default Text: Signup
Purpose: Title for the first step in the loyalty program process.

Step 1 Description
Default Text: Create an account on our store
Purpose: Explains the first step of joining the program.

Step 2 Title
Default Text: Earn
Purpose: Title for the second step in the loyalty program process.

Step 2 Description
Default Text: Earn points for shopping
Purpose: Explains how customers earn points.

Step 3 Title
Default Text: Redeem
Purpose: Title for the third step in the loyalty program process.

Step 3 Description
Default Text: Redeem points for discounts
Purpose: Explains how customers can use their points.

Ways to Earn Section

Ways to Earn Title
Default Text: Ways to Earn
Purpose: Section title for earning opportunities.

Ways to Earn Subtitle
Default Text: Earn points by completing these actions
Purpose: Explains that points are earned through various actions.

Place an Order
Default Text: Place an order
Purpose: Describes earning points through purchases.

Celebrate Birthday
Default Text: Celebrate a birthday
Purpose: Describes earning points on birthdays.

Birthday Month Field
Default Text: Month
Purpose: Label for birthday month selection.

Birthday Day Field
Default Text: Day
Purpose: Label for birthday day selection.

Save Birthday Button
Default Text: Save Date
Purpose: Button to save birthday information.

Submit Receipt Button
Default Text: Submit Receipt
Purpose: Button for uploading purchase receipts.

Subscribe to Emails
Default Text: Subscribe to Emails
Purpose: Action for earning points through email subscription.

Ways to Redeem Section

Ways to Redeem Title
Default Text: Ways to Redeem
Purpose: Section title for redemption options.

Ways to Redeem Subtitle
Default Text: Redeem points for these rewards
Purpose: Explains available redemption options.

Your Rewards
Default Text: Your rewards
Purpose: Title for customer's available rewards.

No Rewards Yet
Default Text: No rewards yet
Purpose: Message when customer has no available rewards.

Redeem Button
Default Text: Redeem
Purpose: Button text for redeeming rewards.

Activity and History

Activity Table Header - Action
Default Text: Activity
Purpose: Column header for the activity type in the points history table.

Activity Table Header - Points
Default Text: Points
Purpose: Column header for points earned/spent in the activity table.

Activity Table Header - Date
Default Text: Date
Purpose: Column header for the date in the activity table.

No Activity Message
Default Text: No activity yet
Purpose: Message shown when customer has no points activity history.

Points Expiration Warning
Default Text: Expiration Date: <span rivo-x-data rivo-x-text="$store.customer.points_expiry"></span>
Purpose: Shows when points will expire.
Variable: $store.customer.points_expiry - The expiration date for points.


Social Media and Sharing

These translations control text related to social media interactions and sharing features within your loyalty program.

Follow on Instagram
Default Text: Follow on Instagram
Purpose: Call-to-action for Instagram follows.

Follow on TikTok
Default Text: Follow on TikTok
Purpose: Call-to-action for TikTok follows.

Like Page on Facebook
Default Text: Like page on Facebook
Purpose: Call-to-action for Facebook page likes.

Share Link on Facebook
Default Text: Share link on Facebook
Purpose: Call-to-action for Facebook sharing.

Follow on X (Twitter)
Default Text: Follow on X
Purpose: Call-to-action for X (formerly Twitter) follows.

Share Link on X (Twitter)
Default Text: Share link on X
Purpose: Call-to-action for X (formerly Twitter) sharing.

Followed on Instagram (Past Tense)
Default Text: Followed on Instagram
Purpose: Confirmation message for completed Instagram follows.

Followed on TikTok (Past Tense)
Default Text: Followed on TikTok
Purpose: Confirmation message for completed TikTok follows.

Liked Page on Facebook (Past Tense)
Default Text: Liked a page on Facebook
Purpose: Confirmation message for completed Facebook likes.

Shared Link on Facebook (Past Tense)
Default Text: Shared a link on Facebook
Purpose: Confirmation message for completed Facebook shares.

Generic Follow
Default Text: Follow
Purpose: Generic follow button text.

Generic Share
Default Text: Share
Purpose: Generic share button text.

Generic Like
Default Text: Like
Purpose: Generic like button text.

Share via Email
Default Text: Share via Email
Purpose: Option for email sharing.

Share Personal Link
Default Text: Share your Personal Link
Purpose: Encourages sharing of referral links.

Share On
Default Text: Share on
Purpose: Prefix for social platform sharing options.


Referrals and Reviews

Referral Complete
Default Text: Complete a Referral
Purpose: Encourages users to complete a referral process.

Referral Complete Past Tense
Default Text: Completed a Referral
Purpose: Indicates that a user has successfully completed a referral.

Referral Complete Points
Default Text: ##{{points_amount}} Points for every referral completed
Purpose: Informs users of the points they will earn for each successful referral.
Variable: ##{{points_amount}} - This variable dynamically displays the amount of points awarded for a completed referral.

Review Complete
Default Text: Post a product review
Purpose: Prompts users to post a product review.

Review Complete Past Tense
Default Text: Posted a product review
Purpose: Confirms that a user has posted a product review.

Review Complete Points
Default Text: ##{{points_amount}} Points for every review posted
Purpose: Details the points awarded for each product review posted.
Variable: ##{{points_amount}} - Represents the number of points a user will earn for posting a review.

Referrals Title
Default Text: Referral Program
Purpose: Titles the section dedicated to the referral program.

Referrals Visitor Desc
Default Text: Refer a friend who makes a purchase and both of you will claim rewards.
Purpose: Describes the referral program to potential participants.

Referrals Create Account to Claim Coupon
Default Text: Create an Account to claim your coupon
Purpose: Instructs users to create an account to claim a referral coupon.

Referrals Create Account
Default Text: Create an Account
Purpose: Prompts users to create an account, typically as part of the referral process.

Referrals Referred Reward
Default Text: They will get
Purpose: Explains the reward that the referred friend will receive.

Referrals Referrer Reward
Default Text: You will get
Purpose: Describes the reward that the referrer will receive.

Referrals Call to Action
Default Text: Refer friends and earn
Purpose: A call to action encouraging users to refer friends.

Referrals Completed
Default Text: referrals completed so far
Purpose: Shows the number of referrals a user has successfully completed.

Referrals Share Link
Default Text: Share this link with a friend for them to claim the reward
Purpose: Provides a link for users to share with friends for referral purposes.

Referrals Referral Code
Default Text: Your referral link to share
Purpose: Displays the user's personal referral link for sharing.

Referrals Get Reward
Default Text: Get your
Purpose: Invites users to get their reward.

Referrals Claimed Reward
Default Text: Here's your
Purpose: Presents the reward the user has claimed.

Referrals Claim Reward
Default Text: Claim your gift
Purpose: Prompts users to claim their referral gift or reward.

Referrals Email Invite
Default Text: Refer friends by email
Purpose: Offers the option to refer friends via email.

Referrals Email Send
Default Text: Send email
Purpose: Button text for sending a referral email.

Referrals Email To
Default Text: To
Purpose: Indicates where to enter the email addresses for referrals.

Referrals Email To Placeholder
Default Text: Add a comma-separated list of emails
Purpose: Instructs users how to enter multiple email addresses for referrals.

Referrals Email Message
Default Text: Message
Purpose: Labels the section where users can write a custom message for their referral email.

Referrals Email Message Placeholder
Default Text: Customize your referral message. The referral link will be automatically added.
Purpose: Guides users to customize their referral message.

Referrals Email Your Friend Has Referred You
Default Text: Your friend has referred you to ##{{shop_name}}
Purpose: A template for an email message indicating a friend's referral.
Variable: ##{{shop_name}} - Automatically inserts the name of your shop into the referral email.

Referrals Email Checkout Out and Claim Reward
Default Text: Check out the referral link and claim a free reward.
Purpose: Encourages the recipient of the referral email to check out the link and claim a reward.

Referrals Invalid Email
Default Text: Please enter a valid email address
Purpose: Instructs users to enter a valid email address.

Referrals Name Must Be Present
Default Text: Please enter your first name
Purpose: Requests the user to enter their first name for the referral process.

Referrals No Referrals Yet
Default Text: No referrals yet
Purpose: Indicates that the user hasn't made any referrals yet.

Referrals Your Referrals Show Here
Default Text: Your referrals will show here.
Purpose: Informs users where they can view their referrals.

Referrals Your Referrals
Default Text: Your referrals
Purpose: Displays the user's referrals.

Referrals Status Pending
Default Text: pending
Purpose: Shows the status of a referral that is yet to be completed.

Referrals Status Completed
Default Text: completed
Purpose: Indicates a referral that has been successfully completed.


Referrals and Reviews

These translations control the referral program interface where customers can invite friends and earn rewards for successful referrals.

Referral Actions and Points

Complete a Referral
Default Text: Complete a Referral
Purpose: Call-to-action for completing the referral process.

Completed a Referral (Past Tense)
Default Text: Completed a Referral
Purpose: Confirmation message for successful referral completion.

Referral Points Reward
Default Text: #{{points_amount}} Points for every referral completed
Purpose: Shows points earned per successful referral.
Variable: #{{points_amount}} - Number of points awarded for each completed referral.

Post a Product Review
Default Text: Post a product review
Purpose: Call-to-action for writing product reviews.

Posted a Product Review (Past Tense)
Default Text: Posted a product review
Purpose: Confirmation message for completed review submission.

Review Points Reward
Default Text: #{{points_amount}} Points for every review posted
Purpose: Shows points earned per product review.
Variable: #{{points_amount}} - Number of points awarded for each review posted.

Referral Program Interface

Referral Program Title
Default Text: Referral Program
Purpose: Main title for the referral program section.

Referral Program Description
Default Text: Refer a friend who makes a purchase and both of you will claim rewards.
Purpose: Explains how the referral program works for visitors.

Create Account to Claim Coupon
Default Text: Create an Account to claim your coupon
Purpose: Prompts referred visitors to create an account to claim their reward.

Create Account Button
Default Text: Create an Account
Purpose: Button text for account creation during referral process.

Friend's Reward Text
Default Text: They will get
Purpose: Describes what the referred friend will receive.

Referrer's Reward Text
Default Text: You will get
Purpose: Describes what the person making the referral will receive.

Referral Call to Action
Default Text: Refer friends and earn
Purpose: Encourages customers to participate in the referral program.

Referrals Completed Counter
Default Text: referrals completed so far
Purpose: Shows the number of successful referrals a customer has made.

Referral Link Sharing

Share Referral Link
Default Text: Share this link with a friend for them to claim the reward
Purpose: Instructions for sharing the referral link.

Your Referral Link
Default Text: Your referral link to share
Purpose: Label for the customer's personal referral link.

Get Your Reward
Default Text: Get your
Purpose: Prompts customers to claim their referral reward.

Here's Your Reward
Default Text: Here's your
Purpose: Presents the claimed referral reward to the customer.

Claim Your Gift
Default Text: Claim your gift
Purpose: Button text for claiming referral rewards.

Email Referral System

Refer Friends by Email
Default Text: Refer friends by email
Purpose: Option to send referral invitations via email.

Send Email Button
Default Text: Send email
Purpose: Button text for sending referral emails.

Email To Field
Default Text: To
Purpose: Label for the email recipient field.

Email Address Placeholder
Default Text: Add a comma-separated list of emails
Purpose: Instructions for entering multiple email addresses.

Email Message Field
Default Text: Message
Purpose: Label for the custom message field in referral emails.

Email Message Placeholder
Default Text: Customize your referral message. The referral link will be automatically added.
Purpose: Instructions for customizing the referral email message.

Referral Email Template
Default Text: Your friend has referred you to #{{shop_name}}
Purpose: Template text for referral email subject or opening.
Variable: #{{shop_name}} - Your store's name in the referral email.

Claim Reward Instructions
Default Text: Check out the referral link and claim a free reward.
Purpose: Instructions in the referral email for claiming the reward.

Referral Validation and Errors

Invalid Email Error
Default Text: Please enter a valid email address
Purpose: Error message for invalid email format.

Name Required Error
Default Text: Please enter your first name
Purpose: Error message when first name is required but not provided.

No Referrals Yet
Default Text: No referrals yet
Purpose: Message when customer hasn't made any referrals.

Referrals Will Show Here
Default Text: Your referrals will show here.
Purpose: Placeholder text for the referrals list section.

Your Referrals Title
Default Text: Your referrals
Purpose: Title for the customer's referral history section.

Referral Status Indicators

Pending Status
Default Text: pending
Purpose: Status indicator for referrals awaiting completion.

Completed Status
Default Text: completed
Purpose: Status indicator for successfully completed referrals.

Blocked Status
Default Text: blocked
Purpose: Status indicator for referrals that have been blocked or are invalid.


Referral Error Messages and VIP Program

These translations handle error messages for referral issues and all VIP tier-related text throughout your loyalty program.

Referral Error Messages

Invalid Referral Title
Default Text: We're Sorry
Purpose: Title for invalid referral error messages.

General Invalid Referral
Default Text: Sorry, looks like this referral is invalid
Purpose: General error message for invalid referral attempts.

Same IP Address Error
Default Text: We are unable to process referrals within the same IP address
Purpose: Error when referral and referee share the same IP address.

Invalid Referral Code
Default Text: This referral code is invalid
Purpose: Error message for invalid or expired referral codes.

Already Visited Error
Default Text: Already visited this page
Purpose: Error when customer has already used this referral link.

Program Disabled Error
Default Text: This referral program is disabled
Purpose: Error when the referral program is not currently active.

Email Already Claimed
Default Text: This email has already been claimed
Purpose: Error when email address has already been used for a referral.

Account Already Exists
Default Text: You already have an account. You can invite your friends to win rewards!
Purpose: Message for existing customers encouraging them to refer others.

VIP Tier Program

VIP Tiers Title
Default Text: VIP Tiers
Purpose: Main title for the VIP tiers section.

VIP Status Label
Default Text: VIP Status
Purpose: Label showing the customer's current VIP status.

VIP Reward Label
Default Text: VIP reward
Purpose: Label for rewards exclusive to VIP tier members.

VIP Tier Description
Default Text: Gain access to exclusive rewards.
Purpose: Explains the benefits of achieving VIP tier status.

VIP Reward Source
Default Text: Earned via #{{vip_tier_name}} tier
Purpose: Shows which VIP tier provided a specific reward.
Variable: #{{vip_tier_name}} - Name of the VIP tier that granted the reward.

VIP History and Status Changes

No VIP History
Default Text: No VIP membership history yet
Purpose: Message when customer has no VIP tier history.

VIP History Title
Default Text: VIP History
Purpose: Title for the VIP tier history section.

Added to Tier
Default Text: Added to #{{tier_name}}
Purpose: Message when customer is added to a VIP tier.
Variable: #{{tier_name}} - Name of the VIP tier the customer joined.

Tier Unlocked
Default Text: Unlocked #{{tier_name}}
Purpose: Celebration message for achieving a new VIP tier.
Variable: #{{tier_name}} - Name of the newly unlocked VIP tier.

Tier Downgrade
Default Text: Fell to #{{tier_name}}
Purpose: Message when customer's VIP tier is reduced.
Variable: #{{tier_name}} - Name of the lower VIP tier.

Tier Retained
Default Text: Kept #{{tier_name}}
Purpose: Message when customer maintains their current VIP tier.
Variable: #{{tier_name}} - Name of the retained VIP tier.

VIP Tier Requirements

Points Requirement
Default Text: Earn #{{points}} Points
Purpose: Shows points needed to reach or maintain a VIP tier.
Variable: #{{points}} - Number of points required for the tier.

Orders Requirement
Default Text: Place #{{amount}} Orders
Purpose: Shows number of orders needed for a VIP tier.
Variable: #{{amount}} - Number of orders required for the tier.

Spending Requirement
Default Text: Spend #{{amount}}
Purpose: Shows spending amount needed for a VIP tier.
Variable: #{{amount}} - Dollar amount required for the tier.

VIP Benefits and Status

VIP Perks Label
Default Text: Perks
Purpose: Label for VIP tier perks section.

VIP Benefits Label
Default Text: Benefits
Purpose: Label for VIP tier benefits section.

To Unlock Text
Default Text: to unlock
Purpose: Text indicating requirements to unlock a VIP tier.

Achieved Until
Default Text: Achieved until
Purpose: Shows the duration of VIP tier status.

Achievement Congratulations
Default Text: You've achieved
Purpose: Congratulatory message for VIP tier achievement.

Highest Tier Achievement
Default Text: You did it! You're on the highest tier 🎉
Purpose: Special congratulatory message for reaching the highest VIP tier.


Error Messages and Terms of Service

These translations control error messages and terms of service text that appear throughout your loyalty program.

General Error Messages

General System Error
Default Text: Hmm, something went wrong, please try again shortly
Purpose: Generic error message for unexpected system issues.

Minimum Points Error
Default Text: Did not meet minimum points to redeem
Purpose: Error when customer doesn't have enough points for redemption.

Maximum Points Error
Default Text: Exceeded maximum points to spend
Purpose: Error when customer tries to spend more than the allowed maximum points.

Reward Terms and Conditions

Maximum Shipping Amount
Default Text: Maximum shipping amount of #{{max_shipping_amount}}.
Purpose: Specifies shipping limits for rewards.
Variable: #{{max_shipping_amount}} - The maximum shipping cost covered by the reward.

Expiry in Months
Default Text: Expires #{{expiry_months}} month(s) after being redeemed.
Purpose: Shows how long rewards remain valid after redemption.
Variable: #{{expiry_months}} - Number of months until reward expires.

Specific Expiry Date
Default Text: Reward expires on #{{expiry_date}}.
Purpose: Shows exact expiration date for rewards.
Variable: #{{expiry_date}} - The specific date when the reward expires.

Product-Specific Reward
Default Text: Reward only applies to #{{product_name}}
Purpose: Indicates rewards that work only with specific products.
Variable: #{{product_name}} - Name of the product the reward applies to.

Minimum Order Amount
Default Text: Applies to all orders over #{{min_order_amount}}.
Purpose: Shows minimum purchase requirement for rewards.
Variable: #{{min_order_amount}} - Minimum order value required to use the reward.

Minimum Order Quantity
Default Text: Minimum #{{min_order_quantity}} items required in cart.
Purpose: Shows minimum item quantity requirement for rewards.
Variable: #{{min_order_quantity}} - Minimum number of items required in cart.

Collection-Specific Reward
Default Text: Only for products in specific collections.
Purpose: Indicates rewards that apply only to certain product collections.


Checkout Extensions

These translations control the text in Shopify checkout extensions that allow customers to redeem points, use store credit, and see potential earnings during checkout.

Points Redemption at Checkout

Redeem Points Title
Default Text: Redeem your points
Purpose: Main title for the points redemption section at checkout.

Points Balance Description
Default Text: You have #{{points}} points! Redeem for discounts on this order.
Purpose: Shows customer's points balance and redemption option.
Variable: #{{points}} - Customer's current points balance.

Points Alternate Name
Default Text: points
Purpose: Alternative or shortened term for points in the checkout interface.

Login Prompt
Default Text: Log in
Purpose: Button text prompting customers to log in to access points.

Login Description
Default Text: to view your points balance and discover rewards available for redemption.
Purpose: Explains benefits of logging in during checkout.

Not Enough Points Banner
Default Text: You're #{{points_amount}} points away from a reward
Purpose: Shows how many more points needed for next reward.
Variable: #{{points_amount}} - Points needed to reach next reward.

Select Discount Label
Default Text: Select Discount
Purpose: Label for discount selection dropdown.

Custom Reward Label
Default Text: #{{reward_name}} orders $#{{min_order_amount}}+ for #{{points_amount}} points
Purpose: Shows custom reward details with requirements.
Variables: #{{reward_name}} - Name of the reward, #{{min_order_amount}} - Minimum order value, #{{points_amount}} - Points required.

Select Discount Instructions
Default Text: Please select a discount
Purpose: Instructions for choosing a discount option.

Store Credit Redemption

Store Balance Title
Default Text: Redeem store balance
Purpose: Title for the store credit redemption section.

Store Balance Description
Default Text: How much of your #{{balance}} in balance (equivalent to $#{{balance_to_currency}}) would you like to redeem?
Purpose: Shows available store credit and asks how much to use.
Variables: #{{balance}} - Store credit balance, #{{balance_to_currency}} - Dollar equivalent.

Store Balance Login
Default Text: Log in
Purpose: Login prompt for accessing store credit balance.

Store Balance Login Description
Default Text: to view your balance.
Purpose: Explains why login is needed for store credit access.

Earnings Amount Label
Default Text: Earnings amount
Purpose: Label for the store credit amount input field.

Redeem Button
Default Text: Redeem
Purpose: Button text for applying store credit to the order.

Discount Code Conflict Error
Default Text: #{{code}} couldn't be used with your existing discounts.
Purpose: Error when discount codes conflict with existing discounts.
Variable: #{{code}} - The discount code that couldn't be applied.

Redeemed Rewards at Checkout

Redeemed Rewards Login Title
Default Text: Log in
Purpose: Login prompt for accessing redeemed rewards.

Redeemed Rewards Login Description
Default Text: to view your rewards available to use.
Purpose: Explains benefits of logging in to access rewards.

Your Rewards Title
Default Text: Your rewards
Purpose: Title for the customer's available rewards section.

Your Rewards Description
Default Text: Your rewards available to use
Purpose: Description of available rewards for checkout use.

Select Reward Label
Default Text: Select a Reward
Purpose: Label for reward selection dropdown.

Select Reward Instructions
Default Text: Please select a reward
Purpose: Instructions for choosing a reward to apply.

Points Estimation and Earning

Points Estimation Title
Default Text: Complete this purchase to earn up to #{{points}} points
Purpose: Shows potential points that can be earned from the current order.
Variable: #{{points}} - Estimated points to be earned from the purchase.

Points Estimation Subtext
Default Text: Loyalty points can be redeemed for rewards on future purchases. Actual points awarded may differ if other discounts are applied.
Purpose: Explains how loyalty points work and disclaimers about point calculations.

Referral and Account Activation

Claim Points Login Title
Default Text: Claim your points from this purchase !
Purpose: Encourages customers to log in to claim points from their purchase.

Activate Account Description
Default Text: Log in or register to activate your loyalty account, redeem your points and access your special offers.
Purpose: Explains benefits of creating or accessing a loyalty account.

Activate Account URL
Default Text: /account/login?return_url=/account&email=#{{customer_email}}
Purpose: URL for account activation with pre-filled email.
Variable: #{{customer_email}} - Customer's email address for pre-filling login form.

Activate Account Button
Default Text: Activate my account
Purpose: Button text for account activation during checkout.

Refer Friend Title
Default Text: Refer a Friend
Purpose: Title for referral section in checkout extensions.

Refer Friend Description
Default Text: Share your referral link with friends and earn rewards each time a new friend makes a purchase.
Purpose: Explains the referral program benefits during checkout.

Referral Link Field Label
Default Text: Your referral link
Purpose: Label for the referral link input field.

Refer Friend Button
Default Text: Refer a Friend
Purpose: Button text for accessing referral features.

Login Notification Banner

Login Banner Title
Default Text: Have loyalty discounts or rewards that you'd like to apply?
Purpose: Banner message encouraging login to access loyalty benefits.

Login Banner Link Text
Default Text: Click here
Purpose: Link text for accessing login from the notification banner.

Login Banner Subtext
Default Text: to login to your account
Purpose: Completion of the login banner message.


Account Dashboard Integration

These translations control the loyalty program integration within the customer account dashboard on your storefront.

Loyalty Status Widget

Account Loyalty Status Title
Default Text: Welcome, #{{first_name}}! You have #{{balance}} points
Purpose: Personalized welcome message showing points balance in account dashboard.
Variables: #{{first_name}} - Customer's first name, #{{balance}} - Current points balance.

Account Loyalty Status Subtitle
Default Text: You're on the #{{vip_tier_name}} tier
Purpose: Shows customer's current VIP tier status in account dashboard.
Variable: #{{vip_tier_name}} - Name of the customer's current VIP tier.

Account View Rewards Button
Default Text: View Rewards
Purpose: Button text for accessing rewards from the account dashboard.

Account Loyalty Program URL
Default Text: /pages/loyalty-program
Purpose: URL path for the main loyalty program page.


Membership Program

These translations control text related to paid membership programs and recurring credit systems.

Membership Activities

Membership Signup Activity
Default Text: Membership Signup
Purpose: Activity description for initial membership signup in points history.

Recurring Credit Activity
Default Text: Recurring Credit
Purpose: Activity description for recurring membership credits in points history.

Anniversary Credit Activity
Default Text: Membership Anniversary Credits
Purpose: Activity description for anniversary membership bonuses in points history.

Order Credit Activity
Default Text: Credits earned from placing an order
Purpose: Activity description for credits earned through membership order benefits.


General Actions and Utilities

These translations control general interface elements and common actions throughout the loyalty program.

General Interface Elements

Show Button
Default Text: Show
Purpose: Generic button text for displaying or revealing content.

Product Purchased Activity
Default Text: Product Purchased
Purpose: Activity description for points earned from product purchases.

Punch Card Checkpoint
Default Text: Punch Card Checkpoint
Purpose: Activity description for punch card milestone achievements.

Show More Button
Default Text: Show more
Purpose: Button text for expanding content or loading additional items.

SMS Subscribe Action
Default Text: Subscribe to SMS
Purpose: Call-to-action for SMS marketing subscription.

Please Choose Option
Default Text: Please choose an option from the
Purpose: Instruction text for option selection interfaces.

Product Page Reference
Default Text: product page
Purpose: Reference text for product page locations.

Points Awarded Text
Default Text: were awarded points
Purpose: Past tense confirmation of points being awarded.

By Preposition
Default Text: by
Purpose: Preposition used in activity descriptions and point attributions.

Custom Content Areas

Shopify Account Embed Freeform Text
Default Text: [Custom text area]
Purpose: Customizable text area for additional messaging in Shopify account integrations. This field allows you to add any custom content you want to display to customers in their account area.


Multi-Language Support

Rivo supports multiple languages for your loyalty program interface, allowing you to provide a localized experience for your international customers.

Supported Languages

The following languages are currently supported with pre-built translations:

English (en)
Purpose: Default language with complete translation coverage for all features.

Spanish (es)
Purpose: Full Spanish translations for account widget, loyalty pages, and checkout extensions.

French (fr)
Purpose: Complete French translations for all customer-facing text.

German (de)
Purpose: Full German translations for account widget and loyalty program features.

Setting Up Multi-Language Support

To configure translations for different languages:

  1. From the Rivo Dashboard, go to Branding > Translation

  2. Select your target language from the language selector

  3. Customize the pre-filled translations or add your own text

  4. Save your changes

The system will automatically detect your customer's browser language and display the appropriate translations. If a translation isn't available for a specific language, it will fall back to English.


Variables and Dynamic Content

Variables are dynamic placeholders that get replaced with actual customer data when displayed. They allow you to personalize the text shown to each customer and create dynamic, contextual messaging.

Customer Information Variables

Customer First Name
Variable: #{{first_name}}
Purpose: Displays the customer's first name in personalized messages.
Example: "Welcome back, #{{first_name}}!" becomes "Welcome back, Sarah!"

Customer Email
Variable: #{{customer_email}}
Purpose: Shows the customer's email address, often used in verification messages.
Example: "Code sent to #{{customer_email}}" becomes "Code sent to [email protected]"

Points and Balance Variables

Points Balance
Variable: #{{points}}
Purpose: Shows the customer's current points balance or points being awarded.
Example: "You have #{{points}} points" becomes "You have 1,250 points"

Points Amount
Variable: #{{points_amount}}
Purpose: Displays specific point amounts for rewards or requirements.
Example: "Earn #{{points_amount}} points" becomes "Earn 100 points"

Store Balance
Variable: #{{balance}}
Purpose: Shows the customer's store credit or balance amount.
Example: "Your balance: #{{balance}}" becomes "Your balance: $25.00"

Balance to Currency
Variable: #{{balance_to_currency}}
Purpose: Converts balance to currency format for display.
Example: "Equivalent to $#{{balance_to_currency}}" becomes "Equivalent to $25.00"

VIP Tier Variables

VIP Tier Name
Variable: #{{vip_tier_name}}
Purpose: Displays the name of the customer's current VIP tier.
Example: "You're on the #{{vip_tier_name}} tier" becomes "You're on the Gold tier"

Tier Name
Variable: #{{tier_name}}
Purpose: Shows specific tier names in tier progression messages.
Example: "Unlocked #{{tier_name}}" becomes "Unlocked Platinum"

Order and Product Variables

Shop Name
Variable: #{{shop_name}}
Purpose: Displays your store's name in messages and emails.
Example: "Welcome to #{{shop_name}}" becomes "Welcome to Fashion Boutique"

Product Name
Variable: #{{product_name}}
Purpose: Shows specific product names in reward restrictions.
Example: "Reward applies to #{{product_name}}" becomes "Reward applies to Summer Dress"

Minimum Order Amount
Variable: #{{min_order_amount}}
Purpose: Displays minimum purchase requirements for rewards.
Example: "Orders over #{{min_order_amount}}" becomes "Orders over $50.00"

Minimum Order Quantity
Variable: #{{min_order_quantity}}
Purpose: Shows minimum item quantity requirements.
Example: "Minimum #{{min_order_quantity}} items" becomes "Minimum 3 items"

Reward and Expiry Variables

Reward Name
Variable: #{{reward_name}}
Purpose: Displays the name of specific rewards.
Example: "#{{reward_name}} available" becomes "10% Off Coupon available"

Expiry Date
Variable: #{{expiry_date}}
Purpose: Shows when rewards or points expire.
Example: "Expires on #{{expiry_date}}" becomes "Expires on December 31, 2024"

Expiry Months
Variable: #{{expiry_months}}
Purpose: Displays expiration timeframe in months.
Example: "Expires in #{{expiry_months}} months" becomes "Expires in 6 months"

Maximum Shipping Amount
Variable: #{{max_shipping_amount}}
Purpose: Shows shipping limits for rewards.
Example: "Max shipping #{{max_shipping_amount}}" becomes "Max shipping $10.00"

Special Variables

Discount Code
Variable: #{{code}}
Purpose: Displays discount codes in error messages.
Example: "#{{code}} couldn't be applied" becomes "SAVE10 couldn't be applied"

Amount (Generic)
Variable: #{{amount}}
Purpose: Shows various amounts in different contexts (spending, orders, etc.).
Example: "Spend #{{amount}}" becomes "Spend $100.00"

Using Variables Effectively

When customizing your translations:

  • Always include the double curly braces: #{{variable_name}}

  • Variables are case-sensitive and must match exactly

  • Test your translations to ensure variables display correctly

  • Variables automatically format numbers and currencies based on your store settings

  • If a variable has no value, it will display as empty text

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