Getting Started with Rewards

Here's how you can set up your Rewards for your Points and Referrals programs.

Laurence Leech avatar
Written by Laurence Leech
Updated over a week ago


When creating your rewards program, you can choose from the default rewards already laid out within the app or create a new one, depending on your preference. In this guide, we take a look at how to set up rewards for your Points and Referrals programs.

Creating a reward

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  1. From the dashboard, go to Programs > Points.

  2. Scroll down to the Redeeming Points section and click Add Another Reward.

  3. Choose a way to redeem from the list:

    1. Online Store

      1. Amount Discount

      2. Percentage Off

      3. Free Shipping (Advanced Rewards)

      4. Free Product (Advanced Rewards)

    2. POS (In-Store)

      1. Amount Discount

      2. Percentage Off

  4. On the next page, set your preferred settings in the following fields:

    1. Reward Title - your preferred phrase for the reward

    2. Points Type - for Fixed Amount discounts only

      1. Fixed amount of points

      2. Incremented points

    3. Reward - the discount value of the reward

    4. Minimum Cart Requirement - you can set a minimum purchase value the reward can be used on

    5. Apply to - you can set to apply the reward to all your products or specific ones

    6. Purchase Type - additional setting for stores that have installed any subscription app (Change purchase type for discount rewards)

      1. One-time Purchase

      2. Subscription

      3. Both

    7. Reward Expiration - to set the expiration time to a minimum of 1 month and a maximum of 24 months (Reward Expiration)

  5. Click Create Reward to save your changes.

Deleting a reward

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  1. From the list of rewards, click Edit on the reward that you want to remove.

  2. Click Delete.

  3. Click Yes, Delete on the confirmation window.

Common questions

Since it is possible to add rewards, is it also possible to add other ways to earn points?

Yes! You can check out our guide on Earning Points to learn more about this.

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