Enabling Video Reviews
Support video reviews for new options to add engaging content on your product pages
Ana Rincon avatar
Written by Ana Rincon
Updated yesterday


Videos reviews can be entertaining and engaging, and some users might find them useful if they prefer watching a video over reading long reviews. With videos, potential buyers can see the product in action, how it looks, and how it works.

✨ Video reviews are available on the Essentials plan and up. Compare plans β†’

Enable Video Reviews

Enable video reviews to add a new button on the Upload Media stage of your popup. Reviewers will be able to attach a video file from their computer.

  1. Click Onsite in the sidebar menu

  2. Under Write a Review Popup, click Upload Media

  3. Scroll to the bottom of the page to find the section Media Types

    Image 2023-06-01 at 2.14.52 PM
  4. Tick the option Video enabled?

  5. Click Save.

Customize the button

  1. Go to Onsite > Upload Media

  2. In the Upload Buttons section, edit the text below Upload Video Button

    Image 2023-06-01 at 2.19.05 PM
  3. Click Save.

πŸ’‘ Find out more: Pick the color of the button by following this guide.

Common Questions

Can I add incentives for video reviews?

Yes! You can find the setup instructions on Adding a Discount for Reviews.

Reach out to our live chat support if you have any other questions, or share any ideas with us here!

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