How to enable Rivo's app embed

Check out these few steps to get the app going on your store

Laurence Leech avatar
Written by Laurence Leech
Updated over a week ago

Overview & Video Walkthrough

Once you've installed Rivo and completed the setup wizard, there's one more important step to connect the app to your Shopify store. This involves toggling on the Rivo app embed for your theme. It's just a few clicks so read on!

Enabling Rivo's app embed: step by step

When you have finished installing Rivo, to enable our on-site displays, you'll need to toggle our app embed in your theme. Here's steps on how to do that:

  1. From your Shopify admin, go to Online Store > Themes

  2. On your live theme, click Customize

  3. In the Theme editor, on the left sidebar menu, click App Embeds

  4. Find the Rivo App embed and toggle it ON

  5. Save your changes

Steps 1 & 2 - Go to Online Store > Themes and click Customize on your live theme

Steps 3,4 & 5 - Navigate to App embeds, toggle Rivo's embed ON and save your changes

Common Questions

Why don't I see Rivo's on-site displays after toggling the switch on?

You may need to sync the app. Go to the Troubleshooting Settings page in Rivo (here's a direct link) and click Sync Store.

Can I enable the embed on an unpublished theme to test the app?
Absolutely! Follow the steps above on an unpublished theme to test it out beforehand.

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