Introduction
Share or embed your Referral Campaigns in multiple ways across your website and checkout experience. From simple page embeds to post-purchase extensions and social sharing, there are many options to maximize your referral program's reach!
✨ Referrals campaigns are available on the Premium and Enterprise plans
Embed anywhere with one line of code
Use one line of HTML and div to reference your referrals page on any liquid template in your theme files in Shopify. This line of code will render your referrals page instantly.
<div id="rivo-referral-campaign-1234">
📝 Important Note: Remember to replace 1234 with your actual Campaign ID outlined here. Add your dedicated referrals landing page to your website →
Trigger referral pop-ups from buttons and links
Create seamless referral experiences by triggering pop-ups from any button or link on your website. Customers can access your referral campaign without being redirected to another page.
Add the CSS class open-rivo-advocate-campaign to any existing button or link to trigger your referral campaign pop-up:
<button type="button" class="button button--primary open-rivo-advocate-campaign"> Refer Friends </button>
For multiple referral campaigns, specify which campaign to open by adding the campaign ID:
<button type="button" class="button open-rivo-advocate-campaign" data-referral-campaign-id="5578"> Refer Friends </button>
💡 Pro Tip: This works great on account pages, product pages, or anywhere you want to encourage referrals. Learn more about referral pop-ups →
Post-purchase checkout extensions
Engage customers immediately after they complete a purchase with a referral campaign embedded directly in the checkout thank-you page. This is one of the most effective times to encourage referrals!
The post-purchase referral extension includes:
Referral link display - Customers can easily copy their unique referral link
Social sharing buttons - One-click sharing to Facebook, Twitter, WhatsApp, SMS, and Email
Custom messaging - Personalized referral messages for each social platform
Hero image - Eye-catching visuals to encourage sharing
✨ Post-purchase extensions are automatically enabled when you activate your referral campaign. Configure the appearance and messaging in your campaign settings.
Social sharing options
Make it easy for customers to share their referral links across all their favorite platforms. Each platform can have customized messaging to maximize engagement.
Available platforms
Facebook - Share to Facebook timeline with custom message
Twitter - Tweet with customizable text and referral link
WhatsApp - Send personal messages with referral link
SMS - Text message sharing for mobile users
Email - Send referral invitations via email with custom subject and body
Customize social messages
Each social platform can have its own custom message to match the platform's style and your brand voice. You can include variables like your shop name and customize the tone for each audience.
Examples of effective social messages:
Twitter: "Just discovered this amazing store! Use my link to get a discount 👇"
WhatsApp: "Hey! I found this great store and thought you'd love it. You can get a discount with my referral link!"
Email: "I wanted to share this store I've been shopping at. You can get a special discount as my referral!"
Widget and loyalty program integration
Your referral campaigns seamlessly integrate with Rivo's loyalty widget system, giving customers multiple ways to access and share their referral links.
Floating loyalty widget
When enabled, your referral program appears within the floating loyalty widget that customers can access from any page. This provides a consistent referral experience across your entire website.
Account slideout integration
Referral options are automatically included in the account slideout, allowing logged-in customers to quickly access their referral link and sharing options without leaving the current page.
💡 Pro Tip: Enable the app embed for the most seamless integration. Learn how to enable the app embed →
Adding your campaign to your navigation
Get people talking (and clicking!) by adding a link to your referrals page in your main Shopify menu navigation.
Customization options
Personalize your referral campaigns to match your brand and optimize for conversions.
Design and branding
Colors - Customize button colors, background colors, and text colors
Fonts - Match your brand's typography
Background images - Add custom hero images to your referral pages
Custom CSS - Advanced styling options for complete customization
Text and messaging
Customize all text elements in your referral campaign:
Page titles and descriptions
Call-to-action button text
Reward descriptions
Email templates and subject lines
Social sharing messages
Error and success messages
Mobile optimization
All referral campaigns are automatically optimized for mobile devices with:
Responsive design that adapts to any screen size
Touch-friendly buttons and interfaces
Mobile-specific sharing options (SMS, WhatsApp)
Optimized loading times for mobile networks
Troubleshooting
Common issues and solutions for referral campaign embeds and sharing.
Referral campaign not appearing
If your referral campaign isn't showing up, check:
The correct Campaign ID is used in your embed code
The referral campaign is toggled ON in your dashboard
The referral program is enabled in your settings
The page template includes your embed code
The page visibility is set to Visible
Pop-up triggers not working
If your referral pop-ups aren't triggering:
Verify the CSS class
open-rivo-advocate-campaignis correctly addedCheck that the campaign ID in
data-referral-campaign-idmatches your active campaignEnsure the Rivo app embed is properly installed
Clear your browser cache and test again
Social sharing not working
If social sharing buttons aren't functioning:
Check that each social platform is enabled in your campaign settings
Verify custom messages don't contain invalid characters
Test sharing on different devices and browsers
Ensure pop-up blockers aren't preventing social windows from opening
Best practices for maximum engagement
Get the most out of your referral campaigns with these proven strategies:
Strategic placement - Add referral triggers on high-traffic pages like product pages, cart, and account pages
Clear value proposition - Make the benefits obvious for both the referrer and the referred friend
Mobile-first design - Ensure your referral experience works perfectly on mobile devices
Test different messages - Experiment with different social sharing messages to see what resonates
Post-purchase timing - Leverage the post-purchase extension when customers are most satisfied
Multiple touchpoints - Use a combination of embeds, pop-ups, and widget integration for maximum reach
Common questions
Can I use multiple embed methods at the same time?
Yes! You can combine page embeds, pop-up triggers, post-purchase extensions, and widget integration for maximum reach. Each method serves different customer touchpoints.
How do I customize the social sharing messages?
Go to your referral campaign settings and look for the social sharing section. You can customize the message for each platform individually to match the platform's style and your brand voice.
Can I track which sharing method is most effective?
Yes! Your referral analytics will show you which sharing methods and platforms are driving the most referrals, helping you optimize your strategy.
I need help sharing my campaign, can I request an onboarding call?
Yes! Customers on our premium and enterprise plans get white-glove onboarding included in their plans. Reach out to your Customer Success Manager for more details.