Status Accounts Integration

Connect Rivo with Status Accounts to build loyalty and turn your account into a personalization engine

James Dohm avatar
Written by James Dohm
Updated over a week ago

Overview

This article provides an overview of the integration between Rivo and Status Accounts. Not using Status yet? Request a demo from their team. Already using Status? Let's go. This article will walk you through everything you need to know about connecting the integration.


Rivo and Status Accounts integration explained

The best brands obsess over every customer touchpoint. But you’ve probably never touched your customer account. Status is made for Shopify Plus. And by connecting Rivo, you can pull your customers loyalty data right into the Status app – personalizing their signed-in experience. Let's dive into 3 things you can do with the Status integration.

Improve loyalty participation

Eliminate sign in friction. When Status and Rivo work are linked, that means anyone with an email is automatically a loyalty member.

Increase point redemptions

Status turns the customer account into a touchpoint for customer personalization. With Rivo points living right within the account – redemption is always top of mind.  

Unlock loyalty revenue

Bottom line: Loyalty members spend more than non members. Status helps create those opportunities for better loyalty touchpoints across the customer journey, while keeping the entire experience on-brand.


How to connect Rivo with Status

Let's walk through how to connect your Rivo account with Status. This should only take 5 minutes or less.

Rivo setup

  1. Open your Rivo Admin

  2. In the navigation bar, click on the settings page

  3. Open your developer toolkit page

  4. Toggle the Rivo Javascript API to on

Status setup

First, email the Status team at [email protected] to have your Rivo integration enabled for Status.

  1. Include a link to your rewards page or loyalty account on your website

  2. Once the integration is active, your customer's points balance will show in their Status account.

How things look from the customer's side of things


Resources


Common questions

I have feedback about the integration

Please reach out to [email protected] with any feedback!

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