Overview
This article provides an overview of the integration between Rivo and Status Accounts. Not using Status yet? Request a demo from their team. Already using Status? Let's go. This article will walk you through everything you need to know about connecting the integration.
Rivo and Status Accounts integration explained
The best brands obsess over every customer touchpoint. But you’ve probably never touched your customer account. Status is made for Shopify Plus. And by connecting Rivo, you can pull your customers loyalty data right into the Status app – personalizing their signed-in experience. Let's dive into 3 things you can do with the Status integration.
Improve loyalty participation
Eliminate sign in friction. When Status and Rivo work are linked, that means anyone with an email is automatically a loyalty member.
Increase point redemptions
Status turns the customer account into a touchpoint for customer personalization. With Rivo points living right within the account – redemption is always top of mind.
Unlock loyalty revenue
Bottom line: Loyalty members spend more than non members. Status helps create those opportunities for better loyalty touchpoints across the customer journey, while keeping the entire experience on-brand.
How to connect Rivo with Status
Let's walk through how to connect your Rivo account with Status. This should only take 5 minutes or less.
Rivo setup
Open your Rivo Admin
In the navigation bar, click on the settings page
Open your developer toolkit page
Toggle the Rivo Javascript API to on
Status setup
First, email the Status team at [email protected] to have your Rivo integration enabled for Status.
Include a link to your rewards page or loyalty account on your website
Once the integration is active, your customer's points balance will show in their Status account.
How things look from the customer's side of things
Resources
Not using Status yet? Book a 30 minute convo (no hard sells)
Already using Status? Let's go. Install the integration here
Check out Status's docs over here.
Common questions
I have feedback about the integration
Please reach out to [email protected] with any feedback!