What is the Rebuy Integration?
The Rebuy integration transforms your cart into a loyalty touchpoint by embedding your Rivo loyalty points or credits directly inside the Rebuy Smart Cart.
This creates a seamless shopping experience by allowing customers to view their loyalty balance right when they’re most engaged during checkout.
How It Works
When a customer opens their cart via Rebuy’s Smart Cart, they’ll see their Rivo loyalty details displayed automatically. The integration includes:
Current balance – Shows the customer’s points or credits in bold, easy-to-read text.
Customer email – Confirms which loyalty account is being used.
Login prompt – For logged-out shoppers, the integration displays a friendly login message instead of points.
Dynamic program mode – The system automatically detects if your store uses Points Mode or Credits Mode and displays the correct balance label.
Setup Instructions
Before setting up, make sure:
You have both Rivo and Rebuy installed on your Shopify store.
Rebuy Smart Cart is active and configured.
Step 1: Install Rebuy Personalization Engine
Install the Rebuy Personalization Engine from the Shopify App Store.
Step 2: Add Rivo App to Rebuy Smart Cart
Log in to your Rebuy Dashboard.
Navigate to Smart Cart Settings.
Add the Rivo Loyalty App from the available integrations list.
Step 3: Configure in Rivo
In your Rivo admin dashboard, go to Integrations → More Integrations.
Select Rebuy to complete setup.
Customer Experience
Once configured, your customers will see their loyalty details automatically inside the Smart Cart:
Logged-in customers see their real-time balance.
Logged-out customers see a login prompt.
Display adapts to your program (points or credits).
The loyalty component is seamlessly styled to match your store’s branding.
Troubleshooting
If you don’t see the integration working:
Verify Rebuy installation – Confirm Rebuy Personalization Engine is installed.
Check Smart Cart settings – Ensure the Rivo app is added to your Smart Cart.
Log in as a customer – The loyalty widget only appears for logged-in customers.
Confirm Rivo program is active – Check that your loyalty program is enabled in Rivo.