Skip to main content

Rebuy integration

How the Rebuy integration works

Written by James Dohm
Updated over 2 weeks ago

Rebuy integration

Use the Rebuy integration to show your store’s loyalty profile inside Rebuy Smart Cart.




Before you start

Make sure you have:

  • Rivo installed on your Shopify store

  • Rebuy installed on your Shopify store

  • Rebuy Smart Cart enabled

  • Access to the Integrations area in Rivo




Set up the integration

  1. In Rivo, go to Integrations.

  2. In More Integrations, open Rebuy.

  3. Click Open App to open Rebuy.

  4. In Rebuy, add the Rivo app to Smart Cart.

  5. Follow Rebuy’s Smart Cart app guide to finish setup:
    https://help.rebuyengine.com/en/articles/6593888-smart-cart-apps




How it works

After setup, customers can view their loyalty profile in Rebuy Smart Cart while shopping.

Configuration for placement and presentation inside Smart Cart is managed in Rebuy.




Troubleshooting

If the integration is not showing in Smart Cart:

  1. Confirm Rebuy is installed from the Shopify App Store.

  2. Confirm Smart Cart is active in Rebuy.

  3. Confirm the Rivo app is added in Rebuy Smart Cart apps.

  4. Confirm you can open the Rebuy integration page in Rivo under Integrations.

If you still need help, contact support through the chat in your Rivo dashboard.

Did this answer your question?