Overview
Use this integration to connect your Rivo loyalty experience to your Fuego mobile app.
With this setup, your app can support loyalty and referral flows using Rivo’s API, and optional passwordless login via Shopify Multipass.
What syncs (and what does not)
What this integration supports
Connecting your app to Rivo using a Rivo REST API key.
Accessing loyalty and referral data through Rivo APIs.
Passwordless customer login when Multipass is configured.
Favorites and wishlist data
Favorites are not automatically synced from Fuego into Rivo just by enabling the integration.
To power favorites/wishlist in your mobile app, your app implementation needs to call Rivo favorites endpoints.
If you need this wired in your Fuego build, contact the Fuego team for implementation support.
Credentials you need
1. Rivo API key
In Rivo, go to Settings -> Developers and generate (or copy) your REST API key.
2. Multipass secret (for passwordless login)
If you want passwordless login in your app:
Enable Shopify Multipass in Shopify.
In Rivo, go to Settings -> Multipass.
Paste your Shopify Multipass secret.
You do not need a separate “Fuego token” from Rivo.
Install the integration
In Rivo, open Settings -> Developers and copy your API key.
In Fuego, open Integrations and select Rivo.
Paste your Rivo API key and save.
If using passwordless login, complete Multipass setup in Rivo (Settings -> Multipass).
Troubleshooting mobile-app favorites
Favorites are not appearing or saving
Confirm your app build includes Rivo favorites API calls.
Confirm the customer is authenticated before favorites actions run.
Confirm favorites are enabled in your Rivo account widget settings.
Passwordless login is not working
Confirm a valid Multipass secret is saved in Settings -> Multipass.
Confirm Multipass is enabled in Shopify.
Can’t generate or use an API key
Confirm your Rivo plan includes API access.
Regenerate the API key in Settings -> Developers and update it in Fuego.
Common question
Can we award points for app installs?
Yes. This is typically set up as a custom tracked action in your mobile experience. Contact the Fuego team if you need help wiring this into your app flow.