Skip to main content

Custom Icons - Ways to Earn

Give your secret touch to your Rivo Loyalty Program by adding Custom Icons to your Ways to Earn section.

Laurence Leech avatar
Written by Laurence Leech
Updated over 2 weeks ago

Introduction

Custom icons are a small but powerful way to add your own branding & style to your Loyalty program. This article explains how to upload your own icons for Ways to Earn and showcase your brand identity across your loyalty experience.

✨ This feature is supported on the Scale and Plus plans. See pricing β†’


Custom icons - Ways to earn

Personalize your Ways to Earn activities with custom icons that reflect your brand and make your loyalty program more engaging.

  1. From the Loyalty dashboard, go to Programs > Points > Earning Points.

  2. Click Edit on the Earning Points action you want to add a custom icon for.

  3. On the right, select Upload custom icon.

  4. Drag and drop the image or click Browse to select it from your files.

  5. Allow a second or two for the image to upload and Save your changes.

πŸ’‘ Pro tip: If your custom icons don't appear straight away in your list of actions in Points Program > Earning Points or in the app widget, refresh your browser and they will then appear.


Where custom icons appear

When you add custom icons to your Ways to Earn activities, they'll appear in multiple places:

  • In the loyalty floating widget shown to customers

  • On your loyalty dedicated page

  • In the Ways to Earn section of your program

This creates a consistent brand experience across all touchpoints of your loyalty program.


Supported activities for custom icons

You can add custom icons to a wide variety of loyalty activities:

  • Order placed

  • Customer anniversary

  • Customer birthday

  • Sign up

  • Social media follows & shares (Instagram, TikTok, Facebook, Twitter)

  • Referrals

  • Reviews

  • Custom actions

  • URL visits

  • Email subscriptions


Best practices for custom icons

To create effective custom icons for your loyalty program:

  • Use simple, recognizable designs that clearly represent each action

  • Maintain a consistent style across all your icons

  • For optimal display, use images that are 48x48 pixels

  • Supported formats include PNG, JPG, and SVG

  • Ensure your icons match your overall brand identity


Common questions

Can I upload a custom icon for the Launcher?

Yes! See our guide on this here. The optimal size for launcher icons is 32x32 pixels.

Can I add custom icons to Rewards?

Yes, you can add custom icons to all your rewards to make them visually distinctive. Edit any reward and look for the Custom icon option.

Can I add custom icons to VIP Tiers?

Yes, VIP Tiers can also have custom icons. These will display in the loyalty widget and on your dedicated page.

Can I change the size of my custom icons?

If you're using a dedicated page with custom CSS, you can adjust the size of your icons. See our Advanced CSS Tips & Tricks article for more details.

Did this answer your question?