Introduction
With the advanced settings for VIP Tiers, you can now set specific point amounts for targeted customers and create unique earning opportunities within your Loyalty program.
✨ Custom Ways to Earn for VIP Tiers are available on the Scale and Plus plans. See pricing →
How it works
Suppose you award 1 point for every dollar spent in your store, but you want to amplify point earnings for higher-tier members. With custom Ways to Earn for VIP Tiers, you can set a rule where Gold members earn 3 points for every dollar spent, Silver members earn 2 points, and Bronze members earn 1 point.
Ways to Earn available for multiple points
Place an order
Celebrate a birthday
💡 Need more custom Ways to Earn? Please submit your feedback here
Setting up custom Ways to Earn for tiers
Go to Loyalty > VIP Tiers
Scroll down to Advanced Settings and click on Edit
Mark the option Allow customers to earn different points on different tiers
Click Update.
When editing your VIP Tiers, locate the Custom Ways to Earn card at the bottom of the page. This will direct you to the Ways to Earn options. Alternatively, you can access the specific Way to Earn through the Points program.
Going forward, the VIP Tiers table for setting custom earning values will be available in the Ways to Earn settings. Click Edit to adjust the earning value for each tier."
📝 Important Note: The Default value for a tier means the customers will earn points after completing the action according to the global value.
Common questions
I want to multiply 4 points for every higher tier. What values should I set?
Earning value for base tier (ex. Bronze): 1 point
Earning value for intermediate tier (ex. Silver): 4 points
Earning value for highest tier (ex. Gold): 8 points.
Can I multiply points for other actions?
You can only set different earning values to the 'Place an order' and 'Celebrate a birthday' Ways to Earn at the moment, but we would love to hear your ideas! Please submit your feedback here.
How can I adjust the global earning value?
Please use the standard 'Earning points' field to set your global value. If all your tiers have custom values, they will not use the default one. However, you can always delete a custom value if necessary. In that case, your tier will use the default earning value again.