Introduction
Are you looking to reward your VIP members with more points for every action? With our new custom Ways to Earn for Tiers, you can now set specific point amounts for targeted customers and create unique earning opportunities in your Loyalty program.
✨ Custom Ways to Earn for VIP Tiers are available on the Scale and Plus plans. See pricing →
How it works
Let's say that you award 1 point for every dollar spent in your store, but you also desire to amplify point earnings for higher-tier members. With custom Ways to Earn for VIP Tiers, you can set a rule where Gold members earn 3 points for every dollar spent, while Silver members only earn 2 points and Bronze members earn 1 point.
Custom Ways to Earn available
Place an order
Celebrate a birthday
💡 Need more custom Ways to Earn? Please submit your feedback here
Setting up custom Ways to Earn for tiers
Go to Loyalty > VIP Tiers
Scroll down to Advanced Settings and click Edit
Mark the option Allow customers to earn different points on different tiers
Click Update
On the same page, find the VIP Tiers section and click Edit on a tier
Under Custom Ways to Earn, click on the preferred earning rule
The Way to Earn settings will show the VIP Tiers section. Click Edit on a tier
Select your preferred values and click Save
Repeat the steps to add the custom earning values for your next tiers.
📝 Important Note: The Default value on a tier means the members will earn points after completing the action according to the global value.
💡 Pro Tip: You can also edit custom earning values for your tiers from the Points program (Loyalty > Points > Edit the Way to Earn > VIP Tiers section)
Common questions
I want to multiply 4 points for every higher tier. What values should I set?
Earning Value (base): 1 point
Earning Value (intermediate): 4 points
Earning Value (highest): 8 points.
Can I multiply points for other actions?
You can only set different earning values to the 'Place an order' and 'Celebrate a birthday' Ways to Earn at the moment, but we would love to hear your ideas! Please submit your feedback here.
How can I adjust the global earning value?
Once you have added the first custom Way to Earn for your VIP Tiers, the global earning value will be deactivated. Be sure to specify a value for the remaining tiers, even if they share the same value. You can also delete all custom earning values if necessary.