Introduction
Shopify’s powerful automation tool allows merchants to leverage app triggers and actions created by third-party apps. With Rivo, you can seamlessly initiate automation for a more streamlined experience and tailored solutions.
✨ Shopify Flow is available to merchants on the Shopify, Advanced, or Shopify Plus plans
How Does Rivo Loyalty Work With Shopify Flow?
There are three components to a workflow in Shopify Flow:
Trigger – The event that initiates your automation
Conditions – Rules to determine if the action will execute
Action – The outcome or change that's made in your store or an app.
As an event from Rivo can trigger your workflows, you can connect it to an Action from another app or set conditions to determine what actions are performed.
💡 Find out more: Check out Shopify's Flow guide
Rivo Triggers
Trigger (Start when...) | Description | Trigger variables supported in Conditions |
Customer birthday | Workflow starts when a customer receives a birthday earning | - |
Customer moved down a tier | Workflow starts when a customer moves onto a tier inferior to their current tier |
|
Customer moved up a tier | Workflow starts when a customer moves onto a tier better than their current tier |
|
Referral completed | Workflow starts when a customer completes a referral |
|
Considerations
For the 'VIP Tier Name' and 'Reward Name' trigger variables, use the exact name of your tier (e.g.
Gold) or friend reward (e.g.$5 off). This field is case-sensitiveFor the 'VIP Tier ID' variable, use the number that comes after
/tiers/in the URL
How To Create a Workflow?
From your Shopify admin, open the Flow app
Click Create workflow
Click Select a trigger
Select Rivo Loyalty Rewards Referrals
Click the Rivo trigger you want to add
Optional: On the Rivo trigger, click Then > Condition and select the Rivo trigger variable that you want to use
Complete your workflow with more conditions, if needed, and the Action and make sure to activate the workflow by clicking on Turn on workflow.
Common Questions
Is there any Rivo Action I can use for my workflow?
Yes! Rivo has Actions like adding earnings and updating tiers. Find here the complete list, get creative with your workflows, and let us know if you have any questions!
What other triggers I can add?
More Triggers are on the way. Reach out to us through the live chat if there's any event you would love to suggest!