No matter your preferred sales channel, you can easily configure your order settings to define which orders are eligible for rewarding your customers and give you ultimate control over your Loyalty program.
Configure the order channels to reward your customers
Use this setting to tailor your Loyalty program and suit your unique needs and preferences. Make sure that your Way to Earn 'Place an order' is enabled.
Go to Settings.
Scroll down to Order channels to reward customers.
Select the best option for rewarding your customers:
Online and POS (Default) - Adds points for orders placed in your store and break-and-mortar stores
Online - Only adds points for orders placed in your online store
POS - Only adds points for orders placed through Shopify POS.