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Set the order channels to reward customers
Set the order channels to reward customers

Determine whether your in-store and online orders qualify for customer rewards

Ana Rincon avatar
Written by Ana Rincon
Updated over a week ago

Introduction

No matter your preferred sales channel, you can easily configure your order settings to define which orders are eligible for rewarding your customers and give you ultimate control over your Loyalty program.

✨ Order settings are available in all plans


Configure the order channels to reward your customers

Use this setting to tailor your Loyalty program and suit your unique needs and preferences. Make sure that your Way to Earn 'Place an order' is enabled.

  1. Go to Settings.

  2. Click Orders.

  3. Scroll down to Order channels to reward customers.

  4. Select the best option for rewarding your customers:

    1. Online and POS (Default) - Adds points for orders placed in your store and break-and-mortar stores

    2. Online - Only adds points for orders placed in your online store

    3. POS - Only adds points for orders placed through Shopify POS.

    4. Save changes.

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