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Set the order channels to reward customers

Determine whether your in-store and online orders qualify for customer rewards

Ana Rincon avatar
Written by Ana Rincon
Updated over 2 weeks ago

Introduction

No matter your preferred sales channel, you can easily configure your order settings to define which orders are eligible for rewarding your customers and give you ultimate control over your Loyalty program.

✨ Order settings are available in all plans


Configure the order channels to reward your customers

Use this setting to tailor your Loyalty program and suit your unique needs and preferences. Make sure that your Way to Earn 'Place an order' is enabled.

  1. Go to Settings.

  2. Click Orders.

  3. Scroll down to Order channels to reward customers.

  4. Select the channels through which customers will earn points:

    • All Orders (Default)
      Includes all orders, regardless of the source channel.
      ​Recommended if you process orders through multiple sales channels or third-party apps.

    • Online Store and Subscription Contract
      Includes only orders placed through your Online Store, subscription apps, and draft orders.

    • Online Store
      Includes only orders placed through your Online Store and draft orders.

    • POS
      Includes only orders placed through Shopify POS.

  5. Save your changes.

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