Office Hours

Attend weekly sessions to get your Rivo: Loyalty & Referrals questions answered!

Jeff Haga avatar
Written by Jeff Haga
Updated over a week ago

Introduction

To ensure that our Scale clients feel confident using the product too and can get the most value from it, we offer an opportunity to book slots for office hours calls.

✨ Office Hours sessions are available on the Scale plan. See pricing β†’


How it works?

These are group consultation calls with a member of our Customer Success Team and are held weekly on Wednesday at 2 pm EST. There are 10 slots available per week, and these sessions are for you if you would like to:

  • review a particular aspect of Rivo

  • learn about best practices/use case

  • streamline processes

  • start using a new feature

πŸ’‘ If you are a Plus customer, you can elevate the level of support with Priority access (+ $249 p/m). For advanced support, Concierge access (+ $499 p/m) can be your best option. Compare the benefits here and reach out to us if you have any questions!

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