Introduction

Drip is an easy marketing automation platform that offers powerful tools to grow your e-commerce business. With our integration, you can use the Rivo Loyalty data to make the most of segmentation and reach out to customers!

✨ Integrations are available from our Starter plan and above. Compare plans

In this article:

Benefits
Setup instructions
Create segments in Drip
Common questions

Benefits

Include Rivo Loyalty data in a person's custom fields
Use Rivo properties as filters for segments
Export your saved segments to CSV files.

Setup instructions

Configure Drip

From the Rivo Dashboard, go to Integrations.
Find Drip in the Email Marketing section and click Configure.
Enter your API Token Key (get your API Token Key here).
Enter your Account ID (get your Account ID here).
Click Update Integration and make sure to switch on the integration.

Rivo Loyalty properties as custom fields in Drip

rivo_points_balance

e.g. 2,000

rivo_loyalty_status

e.g. Member, Guest, Excluded

rivo_referral_url

e.g. https://example.com/?referral_code=X

rivo_vip_tier_name

e.g. Gold

Create segments in Drip

A segment dynamically includes and excludes customers based on the filter criteria you specify and that might include Rivo Loyalty properties.

From the Drip dashboard, click People.
Click Active.
Below Select your criteria, click Choose a filter.
Find Person Tags and Fields in the list and click Custom fields.
Add any Rivo Loyalty property as a filter. You can add multiple AND / OR filters.
After you specify the segment criteria, click Refresh to see the result.
Click Save segment.
Input a descriptive name for the segment in the pop-up and click Save segment.

💡 Pro Tip: You can manage your saved segments in People > Saved Segments.

Common questions

I can't get the integration up and running. Can you help me?

Please reach out to [email protected] and our dedicated team will be happy to help you with any questions or requests!