Rivo Accounts Entry Points
Entry points control how customers open Rivo Accounts from your storefront.
You can use entry points to:
Open the Rivo slideout from account links
Redirect old Shopify account pages into Rivo
Keep customers on their original flow after sign-in (for example checkout)
Where to Configure Entry Points
In Rivo, go to Programs > Retain > Account Widget Settings.
Under General Settings, these controls affect entry-point behavior:
Enable Account Widget
Replace Account Links
Redirect from Account Pages
Replace Legacy Account Links
Avoiding Shopify Dropdown Conflicts
If your theme has a native Shopify account dropdown or custom account menu, turn on entry-point settings in this order:
Enable Enable Account Widget first and test.
Turn on Replace Account Links and verify account links now open Rivo.
If needed, turn on Replace Legacy Account Links for older status-style links.
Turn on Redirect from Account Pages last.
If a specific account link should stay native, exclude that link from replacement in your theme before launch.
Post-Login Redirect Behavior
Rivo preserves the customer journey when sign-in starts from a specific flow.
Examples:
If login starts from a checkout/account redirect flow, customers return to that target after sign-in.
If login starts from standard account links, customers are sent into the Rivo slideout.
This helps avoid dropping customers on the wrong page after authentication.
Deep Link Hashes for Common Pages
Use these hashes to open specific Rivo Accounts pages directly:
Home / Login:
#rivoOrders:
#rivo-ordersOrder details:
#rivo-order-details--ORDER_IDProfile:
#rivo-profilePreferences:
#rivo-preferencesSaved cart:
#rivo-savedFavorites:
#rivo-favoritesShipping addresses:
#rivo-shipping-addressesAdd shipping address:
#rivo-add-shipping-addressEdit shipping address:
#rivo-update-shipping-address--ADDRESS_ID
Where to Edit Copy, Layout, Order, and Translations
For copy and visual settings:
Go to Programs > Retain > Account Widget Settings
Update titles, labels, colors, spacing, and display settings
For language translations:
Click Edit Locale Translations from the Account Widget Settings page
Add locales, enable/disable them, and edit widget text per locale
For custom section content/order on the widget home experience:
Go to Programs > Retain > Custom Sections