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Rivo Accounts Overview

What Rivo Accounts is, what it includes, and how to get started.

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Written by Travis Brault

Rivo Accounts Overview

Rivo Accounts is a branded customer account experience for your storefront.
It includes a slide-out account widget plus dedicated account sections customers can use to manage orders, saved products, preferences, rewards, and referrals.
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You can launch it across your storefront and tailor the experience to match your brand.



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What Rivo Accounts Includes


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Account access and authentication

  • One-time code sign-in

  • Shopify Multipass support

  • Google sign-in option

  • Shopify New Customer Accounts compatibility

  • Optional email-click auto-login workflows

For full authentication details, see Rivo Accounts Authentication Methods.
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Core customer experience

  • Order history and order details

  • Shipment tracking, returns, and international returns options

  • Optional order actions (like Buy Again and Cancel Order)

  • Favorites and wishlists

  • Recently viewed products

  • Saved cart

  • Wallet pass enrollment and access

  • Referral access from the account home experience


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Personalization and customization

  • Full visual customization (colors, spacing, typography, layout)

  • Featured content and custom HTML sections

  • Custom JavaScript settings for on-load, post sign-in, and cart update behaviors

  • Translation controls for account UI copy



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Brands Using Rivo Accounts

Examples:



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Getting Started

  1. Launch your account experience:
    ​Launching Rivo Accounts

  2. Customize your widget design and layout:
    ​Customizing the Rivo Account Widget

  3. Configure advanced customizations:
    ​Advanced Account Customization



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FAQ


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Does Rivo Accounts work with Shopify New Customer Accounts?

Yes. Rivo Accounts is compatible with Shopify New Customer Accounts.
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Does Rivo support auto-login through Klaviyo?

Yes. Klaviyo auto-login is supported when auto-login is enabled in your setup.
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Does Rivo support login with Google?

Yes. Google sign-in is supported.
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Can I use my existing order tracking and returns tools?

Yes. Rivo Accounts supports multiple order tracking and returns configurations, including partner-based setups and custom links.

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