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Rivo Accounts Overview

What Rivo Accounts is, what it includes, and how to get started.

Written by James Dohm
Updated this week

Rivo Accounts Overview

Rivo Accounts is a branded customer account experience for your storefront.
It includes a slide-out account widget plus dedicated account sections customers can use to manage orders, saved products, preferences, rewards, and referrals.

You can launch it across your storefront and tailor the experience to match your brand.




What Rivo Accounts Includes

Account access and authentication

  • One-time code sign-in

  • Shopify Multipass support

  • Google sign-in option

  • Shopify New Customer Accounts compatibility

  • Optional email-click auto-login workflows

For full authentication details, see Rivo Accounts Authentication Methods.

Core customer experience

  • Order history and order details

  • Shipment tracking, returns, and international returns options

  • Optional order actions (like Buy Again and Cancel Order)

  • Favorites and wishlists

  • Recently viewed products

  • Saved cart

  • Wallet pass enrollment and access

  • Referral access from the account home experience


Personalization and customization

  • Full visual customization (colors, spacing, typography, layout)

  • Featured content and custom HTML sections

  • Custom JavaScript settings for on-load, post sign-in, and cart update behaviors

  • Translation controls for account UI copy




Brands Using Rivo Accounts

Examples:




Getting Started

  1. Launch your account experience:
    Launching Rivo Accounts

  2. Customize your widget design and layout:
    Customizing the Rivo Account Widget

  3. Configure advanced customizations:
    Advanced Account Customization




FAQ

Does Rivo Accounts work with Shopify New Customer Accounts?

Yes. Rivo Accounts is compatible with Shopify New Customer Accounts.

Does Rivo support auto-login through Klaviyo?

Yes. Klaviyo auto-login is supported when auto-login is enabled in your setup.

Does Rivo support login with Google?

Yes. Google sign-in is supported.

Can I use my existing order tracking and returns tools?

Yes. Rivo Accounts supports multiple order tracking and returns configurations, including partner-based setups and custom links.

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