Account Widget Overview and Setup
The Account Widget adds a slideout account experience to your storefront so customers can sign in, view loyalty details, and manage account activity without leaving the page.
You can control exactly how it looks and which sections appear, then preview everything before launch.
Before You Start
Make sure your Rivo app embed is enabled in your Shopify theme.
In Rivo, open Accounts.
Select Account Widget.
If your store has not enabled Multipass yet, you may see a prompt to configure it before using the Account Widget.
For app embed steps, see How to enable Rivo’s app embed.
Turn On the Account Widget
In General Settings, you can control launch behavior:
Enable Account Widget: Turns on the account slideout experience.
Replace Account Links: Replaces your default account links with the widget.
Redirect from Account Pages: Sends customers from older account pages to the widget.
Replace Legacy Account Links: Replaces older account links from legacy account flows.
Recommended rollout:
Enable Enable Account Widget first.
Use Preview to validate your setup.
Turn on link replacement settings when you are ready to fully launch.
What Customers See
The widget can include multiple account areas, with core sections and optional components you can enable.
Core account areas
Home: Welcome content, loyalty highlights, and quick actions.
Orders: Recent order history and order-level actions.
Profile: Personal details, addresses, and profile actions.
Optional components you can enable
Recently viewed products
Popular products
Saved cart
Favorites and shared collections
Community section
Wallet pass section
Referral section
Featured home content
What appears to each shopper depends on your enabled settings and whether the shopper is signed in.
Customize Appearance and Layout
Use Design Settings to match your storefront branding:
Color controls for primary color, slideout background, text, borders, icons, and notifications
Font size controls for headings, body text, forms, and footer areas
Shape and style controls for container, cards, buttons, and inputs
Launcher and panel placement settings for desktop and mobile spacing
You can also apply advanced styling:
Custom button class names
Custom CSS
For a full visual styling walkthrough, see Customizing the Rivo Account Widget.
Configure Content and Actions
Use the remaining settings sections to tailor the experience:
Home Screen Settings: Titles, subtitles, CTA buttons, featured content, and home components
Orders Settings: Shipment tracking, returns, custom order buttons, buy again, and cancel options
Profile Settings: Profile links, text labels, and optional POS sign-in QR
Translation Settings: Customer-facing copy throughout the widget
Auth Services and Advanced Login Settings: Shop login options and external login behavior
Product Settings: Exclude specific products from account-related product modules
Related setup guides:
Launch Checklist
Before going live:
Confirm Enable Account Widget is on.
Review your branding in Design Settings.
Confirm your Home, Orders, and Profile sections are configured.
Test sign-in and account flows with a customer account.
Use Preview one final time.
Turn on account link replacement settings.
FAQ
Can I enable the widget before fully launching it?
Yes. You can enable the Account Widget and use preview/testing first, then switch on account link replacement when ready.
Why are some sections not visible to shoppers?
Sections may be hidden if they are disabled in settings or if the customer is not signed in.
Can I change widget text without editing my store theme?
Yes. Use Translation Settings to edit customer-facing labels and messages.
Where do I configure login methods?
Use Auth Services and Advanced Login Settings in Account Widget settings. For a full auth breakdown, see Rivo Accounts Authentication Methods.