Migrating from Yotpo
To import your loyalty members from Yotpo, you'll need to get the CSV export of your loyalty members. Here are some instructions from their help center on how to export your Loyalty members, we've also outlined the steps below.
Open the Yotpo dashboard to the Customers page.
Click the Export button and Yotpo will email you a CSV file of your customers within a few minutes.
Next, navigate to the CSV Import page of your Rivo Loyalty dashboard.
Click Choose file and upload your Yotpo CSV file.
The import should start and you should see your customers now appear with their points balances on the Customers page. If anywhere along the way you need a hand, start a chat with our team and we'll make sure everything goes smoothly!
💡 Pro Tip: If you need our CSV import file, you can click here to download it.
Need a hand with your move from Yotpo?
Contact our team