Introduction
Welcome to Rivo! Rivo Loyalty is a Shopify Exclusive app, and our app connects to your Shopify Customer list in your Admin. If you’re moving from another app and would like to import points balances and have all your customers carry over, read on.
👀 New to the app? Welcome! Install the app here.
Choose a migration guide
Choose the app you’re migrating from below.
Start here for automated migrations
If you are moving from Yotpo or LoyaltyLion, use these automated guides first:
For Inveterate membership migrations, use this checklist:
Migrating from Smile
Migrating from Yotpo
Migrating from Stamped
Migrating from Loyalty Lion
Migrating from Growave
Migrating from another Shopify app
If your platform does not have a dedicated migration flow, use CSV as a fallback:
💡 Pro Tip: See our overview on using CSV files with Rivo Loyalty
If you need any help along the way, our 24/7 support team can help with anything along the way.
Common questions
Will my customers still log in with the same email address and password?
Yes. Your customers will keep using the same login they already use for your store account.
I’m having trouble, can someone give me a hand?
Yes! We have 24/7 live chat support in our apps. Start a chat with our team and we’ll be happy to help.
Can I manually adjust my customer’s points instead?