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Tapcart integration

Integrate your Loyalty program into your mobile app for an enhanced user experience

James Dohm avatar
Written by James Dohm
Updated over a week ago

Tapcart and Rivo integration explained

The Tapcart and Rivo integration brings your loyalty program directly into your mobile app, creating a seamless experience for customers to earn and redeem rewards on-the-go. This powerful integration enhances mobile engagement and drives customer retention through native app functionality.

✨ This integration is currently in beta. Reach out to your customer success manager to enable.


What does the integration do?

  • Allow customers to redeem store credit directly within your mobile app

  • Display customers' latest discount codes and coupons in the app

  • Show complete points transaction history with pagination

  • Provide seamless authentication using customer login status

  • Enhance mobile app engagement with native loyalty features


Setting up the Tapcart integration

The Tapcart integration is currently in beta and requires enablement by your customer success team.

πŸ“ Important Note: This integration is only available to select merchants during the beta period. Contact your customer success manager to request access.

  1. Contact your Rivo customer success manager to request beta access

  2. Once approved, the integration will be enabled on your account

  3. Work with your Tapcart team to implement the loyalty features in your mobile app

  4. Test the integration with your development team before going live


Features overview

Store Credit Redemption

Customers can redeem their earned points for store credit directly within your mobile app, creating a frictionless redemption experience.

  • Instant store credit activation

  • Automatic discount code generation

  • Real-time balance updates

Latest Coupon Codes

Display customers' most recent discount codes and coupons within the mobile app interface.

  • Access to latest activated discount codes

  • Easy code copying and application

  • Seamless checkout integration

Points Transaction History

Customers can view their complete points earning and spending history with detailed transaction information.

  • Paginated transaction history

  • Detailed earning and spending records

  • Support for both points and credits display


Important considerations

  • This integration is currently in beta and features may change

  • Requires coordination between Rivo, Tapcart, and your development teams

  • Customer authentication is handled through Tapcart's login system

  • All loyalty program rules and restrictions apply to mobile app redemptions

  • Points and credits display follows your account's loyalty balance preference settings


Getting support

For questions about the Tapcart integration:

  • Contact your Rivo customer success manager for integration setup and configuration

  • Work with your Tapcart account team for mobile app implementation

  • Reach out to Rivo support for loyalty program configuration questions

πŸ’‘ Pro Tip: Test all loyalty features thoroughly in your app's staging environment before launching to customers.

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