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Add a Loyalty Program Terms of Service to your website
Add a Loyalty Program Terms of Service to your website

Add an example Loyalty Program terms of service to your website

Jeff Haga avatar
Written by Jeff Haga
Updated over a week ago


Implementing a successful Loyalty Program is a crucial step in driving an increase in average order value and customer lifetime value. Here, we'll guide you step-by-step on how to integrate an example Referral Program terms of service into your store.

How to add a Terms of Service page to your store

How to add a Terms of Service page to your store

  1. From your Shopify admin, go to Online Store > Pages.

  2. Click Add page.

  3. Set the Title of your page (e.g. 'Loyalty Terms of Service').

  4. Under Content, add your terms of service. You can use our example below or customize any of the content to include your own rules.

  5. Edit your page preferences, such as SEO, template, and make sure to save changes.

Example Loyalty Program Terms of Service

Loyalty Program Terms of Service

1. Introduction

By enrolling in or participating in our Loyalty Program (the "Program"), you expressly consent to be bound by these Terms of Service ("Terms"), including any updates or amendments made hereto as well as our Privacy Policy. Should you disagree with any part of these Terms or our Privacy Policy, your sole recourse is to discontinue participation in the Program.

2. Eligibility Criteria

Participation in the Program is contingent upon being at least 18 years of age and maintaining an active account with our entity. The Program is void where prohibited by law or any regulatory framework, and it is incumbent upon participants to ensure their eligibility within the confines of local laws and regulations.

3. Mechanics of the Program

Upon joining the Program, participants will accrue points or rewards ("Rewards") based on qualifying activities, which include, but are not limited to, purchases, referrals, and specific promotional actions, as detailed on the Program information page. The accrual, redemption, and specifics of these Rewards are subject to change at our discretion, in line with the Program's structure and objectives.

4. Non-Transferability of Rewards

Rewards earned through the Program are non-transferable and may not be exchanged for cash or other substitutes unless specifically permitted by the Program terms. The sale, barter, transfer, or assignment of any accumulated Rewards, other than by us, is expressly prohibited.

5. Restrictions

Participants may not engage in any fraudulent or abusive activities aimed at unjustly accumulating Rewards. Such activities include, but are not limited to, creating multiple accounts for the same individual or engaging in deceptive practices to generate referrals. We reserve the right to monitor accounts for suspicious activity and may adjust Rewards or terminate accounts accordingly.

6. Adjustments to the Program

We retain the unambiguous right to modify, pause, or terminate the Program at any time, without prior notice, for any reason we deem appropriate. This includes changes to the structure, rewards, and eligibility criteria of the Program. Participants will be informed of significant changes through updates to these Terms or other direct communications.

7. Limitation of Liability

Our liability in relation to the Program is limited to the extent permitted by law. We are not liable for any errors or omissions in the administration of the Program, including but not limited to, errors in the allocation of Rewards to participants.

8. Jurisdiction and Governing Law

These Terms, and any dispute arising from the interpretation or application of these Terms, shall be governed by the laws of the jurisdiction in which our entity is headquartered. Participants agree to submit to the exclusive jurisdiction of the courts located within our company's domicile for the resolution of all disputes.

9. Inquiries

For any questions or concerns regarding the Program or these Terms, participants are encouraged to contact our customer service department through the designated channels provided on our website.

Participation in the Program constitutes acknowledgment and acceptance of these Terms, which participants affirm to have read and understood prior to engagement. It remains the responsibility of each participant to apprise themselves of the Terms herein and any amendments thereto.

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