Introduction
Percentage Off rewards are a great way to incentivize customers with savings on their total order. Whether used in the Points, Referral, or VIP program, these rewards help drive engagement and build customer loyalty.
✨ Percentage Off Rewards available on all plans. See pricing →
Setting up a Percentage Off Reward
To create this reward in your Loyalty program:
Go to Programs > Points
Under Redeeming Points, click Add Another Reward
Select Percentage Off
Edit the reward to your preferences (see options below)
Click Save
Reward Configuration Options
Option | Description |
Reward title | Name your reward (e.g. 10% Off Your Order) |
Points amount | Set how many points are required to redeem this reward |
Discount | Set the percentage discount the customer will receive |
Minimum Cart Requirement | Choose one: |
Apply to | Choose one: |
Purchase Type | Choose one: |
Reward Expiration | Set an expiration window between 1 and 24 months |
Custom icon (optional) | Upload an icon to visually represent this reward |
Using Percentage Off in Other Programs
Percentage Off rewards can be customized and used across different parts of your Loyalty program:
Points Program – Customers can redeem points for a percentage discount at checkout.
Referral Program – Offer a percentage discount to referred friends on their first purchase, and reward advocates as well.
VIP Tiers – Unlock exclusive percentage discounts for members as they move up VIP tiers.
💡 Find out more: Check out how to set advanced rewards for your VIP Tiers here.
Common Questions
Do Percentage Off rewards apply to shipping costs?
No — the discount only applies to products in the cart, not shipping.
Can I combine this reward with other discounts?
Yes! Learn more about discount stacking and combinations →