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Percentage Off Reward

Give customers a percentage discount on their entire order to boost sales and encourage repeat purchases.

Chris Smikle avatar
Written by Chris Smikle
Updated yesterday

Introduction

Percentage Off rewards are a great way to incentivize customers with savings on their total order. Whether used in the Points, Referral, or VIP program, these rewards help drive engagement and build customer loyalty.

✨ Percentage Off Rewards available on all plans. See pricing →


Setting up a Percentage Off Reward

To create this reward in your Loyalty program:

  1. Go to Programs > Points

  2. Under Redeeming Points, click Add Another Reward

  3. Select Percentage Off

  4. Edit the reward to your preferences (see options below)

  5. Click Save


Reward Configuration Options

Option

Description

Reward title

Name your reward (e.g. 10% Off Your Order)

Points amount

Set how many points are required to redeem this reward

Discount

Set the percentage discount the customer will receive

Minimum Cart Requirement

Choose one:
None
Minimum cart value – set a purchase threshold

Apply to

Choose one:
Entire order – applies to the full cart
Collection – applies only to selected product collections

Purchase Type

Choose one:
One-time purchases onlySubscriptions only
Both one-time purchases and subscriptions

Reward Expiration

Set an expiration window between 1 and 24 months

Custom icon (optional)

Upload an icon to visually represent this reward


Using Percentage Off in Other Programs

Percentage Off rewards can be customized and used across different parts of your Loyalty program:

  • Points Program – Customers can redeem points for a percentage discount at checkout.

  • Referral Program – Offer a percentage discount to referred friends on their first purchase, and reward advocates as well.

  • VIP Tiers – Unlock exclusive percentage discounts for members as they move up VIP tiers.

💡 Find out more: Check out how to set advanced rewards for your VIP Tiers here.


Common Questions

Do Percentage Off rewards apply to shipping costs?

No — the discount only applies to products in the cart, not shipping.

Can I combine this reward with other discounts?

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