Recently Viewed and Popular Products
Rivo Accounts can show two product sections on the home screen:
Recently Viewed: products a shopper viewed on your storefront
Popular Today: products with the most order activity in the last 24 hours
These sections help customers quickly return to products they are already interested in.
Enable and Customize the Sections
In your Rivo admin, go to Accounts -> Account Widget.
In Components, turn on Enable Recently Viewed and/or Enable Popular Today.
Optional: customize:
Recently Viewed Title
Recently Viewed Empty State Text
Popular Today Title
Save your changes.
How Recently Viewed Works
Recently Viewed is based on products the shopper has visited on your storefront.
The list is saved in the shopper’s browser.
The newest viewed product appears first.
The list keeps up to 10 recently viewed products.
If no eligible products are available, shoppers see your empty-state message.
If enabled, recent collections can also appear as a separate row.
How Popular Today Works
Popular Today is built from products that had recent purchase activity in the last 24 hours.
Rivo calculates a popularity ranking from recent orders.
Products are then filtered by your product visibility settings.
The home section shows a small rotating set of eligible products (up to 5 at a time).
Product Visibility and Exclusions
Both Recently Viewed and Popular Today follow account widget product filters.
Products can be removed from these sections when:
Hide Sold Out Products is enabled and inventory is sold out
The product has hidden tags used by Rivo Accounts visibility rules
The product matches one of your configured custom hide tags
The product ID is included in your excluded product IDs list
The product has no sellable price
To configure exclusions:
Go to Accounts -> Account Widget.
Open Product Settings.
Use Product IDs (Comma Separated List) to exclude specific products.
In Shopify, you can also hide products from these sections with the
rivo-accounts:hiddentag.
FAQ
Do customers need to be signed in to see these sections?
Rivo Accounts is the account experience, so these sections appear inside the account widget experience.
Can I rename the section headers?
Yes. You can customize both section titles in Account Widget component settings.
Why is a product missing from Recently Viewed or Popular Today?
The most common reasons are product visibility filters (excluded IDs, hidden tags, sold-out filtering) or product pricing/inventory constraints.