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How to run a bonus points event
How to run a bonus points event

Inspire your customers by running a Bonus Points event in your Rivo Loyalty Program.

Laurence Leech avatar
Written by Laurence Leech
Updated over a week ago


Running a bonus points event is a simple, effective way to gain new members and encourage engagement with your Loyalty Program as well as spending in your store. This is super easy to set up with Rivo Loyalty! In this guide, we'll take a look at how to run a bonus points event and write up a marketing campaign email using the Shopify Email app to let your customers know.

Switching on bonus points

To begin your bonus points event, simply adjust the points awarded for placing an order. Make sure to only adjust the points once you are ready to start your event and make sure to reset them once the event is over. For some tips on promotion before launching your event, see the sections below.

  1. From the dashboard, go to Programs > Points.

  2. Under Earning Points, click Edit on Place and order.

  3. Enter your new points amount and Save.

πŸ’‘ Pro Tip: Add bonus points for signups as well and draw those potential customers in!

Updating the Widget Screen

Here are some effective ways to advertise your event on the Loyalty widget.

Updating the Header text

  1. From the dashboard, go to On-Site Displays > Floating Widget > Widget Text.

  2. Choose Header.

  3. In the text field for Caption, write something that advertises your event or draws interest. In the example above we used 'Cyber Monday is launching.'

Updating the Account Creation Text

This is another great place to notify your members that you're doing something special.

  1. From the dashboard, go to On-Site Displays > Floating Widget > Widget Text.

  2. Choose Account Creation.

  3. In the text field for Title, write something that alerts your customers to your event. In the example above we used 'Double Points all this weekend!'.

Simple, but effective!

Notifying your Customers

Here we're going to take a quick look at how to do up an email in Shopify to send to your members. You can use any email app or service for this but in this guide, we'll focus on using the free Shopify app, Shopify Email. Check out Shopify's own guide on using the app: Create an email marketing campaign using Shopify Email

  1. In your Shopify Admin, go to Marketing > Campaigns.

  2. Click Create Campaign and select Shopify Email.

  3. Choose your template. We like the 'Upcoming Event' template and used it for our example below.

  4. Click the To field to select your customer group. Learn more about this here.

  5. Fill in the Subject and Preview text.

  6. Choose a font, image, and colors to suit your brand.

  7. Fill in the text for the body of the email. Feel free to delete or add sections, but try not to make the email overly long.

  8. You can receive a test email at any time by clicking Send Test to see how it looks before sending.

  9. When you're happy with it, hit Send and confirm.

πŸ’‘ Pro Tip: Use Rivo Loyalty deep links in the image and sign-up link to bring members right to your program! Use the whole URL e.g.

Some tips for marketing emails

  • Use colors and a font and image that are consistent with your store's brand.

  • Add a Call-to-Action (CTA) that's easily visible and includes a command verb with a sense of urgency e.g. 'Earn Now,' 'Buy Now,' 'Learn More.'

  • Grab attention with the subject line and preview of your email, draw the reader in.

  • Try to avoid using all caps and too many emojis, especially in your subject line and preview as these are the hallmarks of spam.

Here's how ours looks after spending some time making it look just the way we wanted:

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