β¨ Shopify Flow is required for this integration, which is available for Free to all merchants. To download from the Shopify App Store, click here.
Create the Way to Earn in Rivo
From your Loyalty dashboard, go to Loyalty > Points.
Select Add Another Way to Earn > Custom Action.
Enter the Action Name. Example: "Post a Product Review".
Enter the Completed Action Name. Example: "Posted a Product Review".
Enter the Description. Example: "Earn {{points_amount}} for posting a review".
Optional: Add a URL for members to click.
Optional: Add a limit to how many times each customer can earn points for leaving a review.
Click Save and make sure the status is set to On.
Activate Shopify Flow in Junip
Follow the steps in this guide from Junip on activating Shopify Flow within their application.
Create the Workflow in Shopify Flow
Once you've followed the quick steps above to create your new Way to Earn, you'll need to create the workflow in Shopify Flow that will alert our app when a customer writes a review on Junip.
π‘ Time Saving Tip: Click here to download the workflow and then simply import it into Shopify Flow!
From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.
Click Select a trigger and select Junip - Review Submitted from Junip's available triggers.
Next, click Then > Action and select Add Points for a Custom Action from Rivo's available actions.
In the Customer Identifier field, use the variable {{customer.email}}
In the Custom Action Name, enter the present name that you added in Rivo. In this example you would enter "Post a Product Review."
Optional steps:
Enter a Points Amount Override: This will override the amount that you have set in Rivo
Check the Skip Email option: Checking this means customers won't receive an email about their points if you have enabled 'Points Earned' email notification in Rivo
Click Turn on workflow.
Common Questions
Will the app award points to all my customers?
By default, Rivo awards Loyalty points to Members only. However, you could change the Points program participation in your settings. Please check out Change Points program participants for more information.
Can I connect a different reviews app?
Yes, you can see all our current integrations here.