Rivo

Boost your Loyalty program by adding links to your menu, items, buttons and so much more.

Add links to your Loyalty and Rewards Program

A practical guide to choosing between free product rewards, discount code rewards, minimum-order unlocks, and fixed coupon ladders.

Choosing the right reward setup for your loyalty program

Set up spend-based bonus point tiers in Shopify Flow so customers earn different point amounts based on cart value.

How to run tiered bonus points campaigns by order value

Promote your Loyalty and Referral programs by creating an announcement banner on your online store

Add an announcement bar to your store

Inspire your customers by running a Bonus Points event in your Rivo Loyalty Program.

How to run a bonus points event

How to adjust points automatically on refunded or canceled orders.

Automatically adjust points on refunded or canceled orders

How to invite your guest customers to create an account using Shopify.

How to invite guests to create an account using Shopify

Learn how to bulk expire customer points or credits by resetting balances to zero using a CSV upload in your Rivo admin.

How to bulk expire customer's points or credits

Learn how to switch your loyalty program's currency from points to store credit

Migrating from points to store credit

Ana Rincon

Laurence Leech

Stuart Chaney

Everything you need to know about using best practices on your new loyalty program

Best Practices

Enhance your Rivo Programs with tailored text for on-site displays, elevating user experience through customization.

Adding Translating Texts For On-site Displays

Manage all loyalty program translation text in one place, add locale-specific versions, and safely transition from older translation setups.

Consolidated Brand Translations

Configure Weglot to translate your on-site displays into multiple languages

Weglot: Auto-Translate the On-Site Displays

Explore the complete guide for customizing text translations in your loyalty program, ensuring a personalized user experience.

Translation Texts: Comprehensive List for Customization

Translate the app into a different language

Language Translations

Attract more customers to your Loyalty program by enabling and customizing the automated email notifications

Enabling and customizing automated Loyalty emails

Learn how Rivo adds UTM parameters to many default email call-to-action links so you can track customer visits from loyalty, referral, membership, and cashback notifications.

UTM tracking parameters in Rivo emails

Enhance your customers engagement by sending emails to join your Loyalty Program.

Email your customers to join your Loyalty Program

Add your own domain to Rivo Loyalty's emails

Setting up your custom domain

Manage all automated Loyalty, Referral, Membership, Gift Card, and CashBack email notifications in one place.

Customize your Loyalty email setting

Impress your program participants with unique emails style and branding using our no-code editor

Customize Email Branding using our visual editor

Add unique style or fonts to your emails to make sure they always look on brand

Adding custom CSS to your Loyalty emails

Default messaging and variables for Rivo's email notifications, including referrals, rewards, and VIP tiers, with shared footer content

Default Messaging for Rivo's Email Notifications

James Dohm

Send emails from your own domain using Rivo's ESP or integrate your own

Email Campaigns

Integrations

Contact Support

Privacy

Pricing

Developer Docs

Terms

Case Studies

Partner Program

Trust Center

Inspiration

Request a demo

Resources

Support

Legal

Rivo Website

Request Demo

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

url(https://downloads.intercomcdn.com/i/o/563383/a9ef25db5a81b186d19906a0/445f52d7a221ce9c321aa138dc7fe75b.png)