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Change purchase type for discount rewards
Change purchase type for discount rewards

Create discount rewards that work for one-time purchases and subscriptions

Ana Rincon avatar
Written by Ana Rincon
Updated over 11 months ago

Introduction

This setting allows you to easily change the purchase type of a discount, giving you even more flexibility and control over your discount rewards - especially if you have a subscription app installed in your store!


Conditions

  • The reward has to be for the online store

  • The reward is either a Fixed Amount or a Percentage Off discount.


How to change the discount's purchase type

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If you haven't created your first reward and need help, please check out our guide Getting Started with Rewards.

Rewards in the Points program

  1. From the dashboard, go to Programs > Points.

  2. Scroll down to the Redeeming Points section and click Add Another Reward or click Edit on the reward that you want to modify.

  3. Choose a way to redeem from the list:

  4. On the next page, find the Purchase Type section and choose any of the options below:

    1. One-time Purchase

    2. Subscription

    3. Both

  5. Complete or edit any other details and click Create Reward or Save.

Rewards in the Referrals program

  1. From the dashboard, go to Programs > Referrals.

  2. Scroll down to the Referrals Rewards section and click either Add Reward or Change Reward for your advocates and/or referred friends

  3. Choose a reward from the list

  4. On the next page, find the Purchase Type section and choose any of the options below:

    1. One-time Purchase

    2. Subscription

    3. Both

  5. Complete or edit any other details and click Create Reward or Save.


Common questions

What is the purchase type of a discount?

By default, Rivo discounts are created for one-time purchases. If you manage subscriptions on your store, you can either change the discount's purchase type to Subscription or Both.

Can I change the purchase type of a discount that I've already created?

Yes, you can easily change the purchase type of a discount that you've already created. Simply go to the Points or Referrals programs settings and click Edit on the reward you want to modify.

Are there any limitations on the purchase type of discount?

You can only change the purchase type of a discount for the online store's discount rewards: Fixed Amount or Percentage Off. Please read the Conditions to change a discount's purchase type for more details.

Can I have multiple discounts with different purchase types at the same time?

Yes, you can have multiple reward discounts with different purchase types active at the same time. This will help you to create targeted promotions for different customer segments.

How does the Subscription purchase type work?

If a discount code purchase type is set to subscription or both, the customer is limited to use that code on 1 recurring payment only.

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