Overview
Switching from Status to Rivo is easy. With the recent news of Status Accounts closing down, we are seamlessly migrating Status customers over to Rivo if your accounts need a new home. This article will walk you through everything you need to know about migrating over.
Moving from Rivo to Status
Status is shutting down in less than 5 weeks. To move to Rivo:
Request a demo with Rivo to learn more about Accounts
Schedule a migration date with Rivo
Preview Accounts on site
Go live
Rivo supports a seamless migration from Status . This means we will import your custom CSS, fonts, preferences and customer wish lists directly into Rivo.
To get started request a demo to start your free migration to Rivo.
Bonus features on Rivo
Cart continuity across device
Auto login from Klaviyo
Access to all custom CSS
Custom Content blocks (html/css/js)
Speed improvements
Example brands using Rivo Accounts
Dozens of brands have moved from Status to Rivo. Here's a few examples:
Kitsch: https://mykitsch.com/#rivo
Ridge: https://ridge.com/#rivo
Hexclad: https://hexclad.com/#rivo
Remedy: https://remedyskin.com/#rivo
Elevated Faith: https://elevatedfaith.com/#rivo
Heights: https://www.yourheights.com/#rivo
FAQ's
Will my customers stay logged in to their account?
Yes. Customers logged into Status right now will continue to stay logged in to Rivo. Since we use Shopify Multipass, the transition will be seamless.
How long does it take to switch?
The migration to Rivo takes about 1 business day. We can get you up and running with around a 24 hour turnaround.
Will my customer's wish list and favorites be imported into Rivo?
Yes. We can import your customer's wishlists from Status into Rivo. First email the Status team at [email protected] to have your wishlist exported. This typically takes 2 business days from their side.
Does Rivo support Shopify New Customer Accounts?
Yes. At the moment new customer accounts are very limited and not sufficient for Shopify Plus brands yet to use as a dedicated account solution. We have hopes this will progress over time, but the actual sunset date of classic accounts is not set yet. We have brands using Rivo Accounts with New Customer Accounts and Multipass. You can use Shopify New Customer Accounts in combination with Rivo.
Does Rivo support auto-login through Klaviyo?
Yes. We can automatically sign in your customers from Klaviyo and create accounts.
Does Rivo support login with Google?
Yes. We support login with Google.
Will my integrations transfer over?
Yes. We have integrations with order tracking and returns vendors and can bring in the data seamlessly into Rivo.
Next steps
Get a demo of Rivo accounts by clicking here