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Digioh integration

Award loyalty points when customers submit Digioh forms and pop-ups

Written by Stuart Chaney

Introduction

Digioh lets you reward customers with Rivo points when they submit a Digioh form or pop-up, like an email signup or a quiz. Digioh tells Rivo which earning rule to apply. You still set the points value in Rivo.


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How it works

  1. A customer submits a Digioh campaign that has the Rivo integration added

  2. Digioh matches the submitted email to an existing Shopify customer

  3. Rivo applies your custom action earning rule and the customer earns points, usually within about 30 seconds


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What you’ll need

  • Rivo on the Plus plan (the REST API key is only available on Plus)

  • A Rivo REST API key from Settings > Developer Toolkit > REST API Keys. See How to get your Rivo API key

  • An active custom action earning rule in Rivo (for example “Digioh Sign-Up”). Enter its name in Digioh exactly as it appears in Rivo
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Good to know

  • Only existing Shopify customers can earn. A submission from an email that isn’t a customer yet won’t earn points

  • The earning rule’s limits still apply, so customers can’t earn again after reaching the rule’s limit

  • This can work for both points and store credit programs

  • If the “points / credits earned” email is turned on, Rivo sends it, not Digioh



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Full setup instructions

Digioh has a step-by-step guide for connecting the integration and adding Rivo to your campaigns: Integrate with Rivo – Digioh Help.

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