Introduction
Encourage product reviews and boost engagement by rewarding customers with points through our Judge.me integration! Easily connect your account and choose how often to award earnings.
✨ This integration is available to users on the Judge.me Awesome plan and a Rivo paid plan.
Benefits of rewarding reviews
Incentivize customers to share their experiences with your products
Build social proof through authentic customer reviews
Increase customer engagement with your loyalty program
Gain valuable feedback about your products.
How to connect Rivo with Judge.me
From the Rivo Dashboard, go to Integrations
Scroll down to the Reviews & UGC section and click on Judge.me
Under Private API Key, enter the Judge.me Private API token
Click Save
Make sure you turn the integration to
ON.Go to Loyalty > Points
Find the Earning Points section and click Add Another Way to Earn.
Choose Post a product review in the Ways to Earn prompt
In the earning rule settings, select Judge.me as the review app
Adjust the preferences for the rule:
Earning points
Frequency limit for earning the points
Custom icon
Optional: Advanced settings for the Landing Page
Click Save.
💡 Tip: Review your program participant settings to target the customers who should be earning points for reviews.
Common questions
Will the app award points to all my customers?
By default, Rivo awards points to Members only. However, you can change the program participants in your settings. Please check out our help doc Program participants.
Can I change how many times a customer can earn points for this action?
Yes! You can adjust that in the Ways to Earn settings.
How do I disconnect the integration?
Visit Rivo's Judge.me integration page and click on Remove integration.
Can I connect a different reviews app?
Yes, Rivo supports multiple review platforms. You can view all our current integrations here.
What happens if a customer leaves multiple reviews?
Depending on your configuration, customers can either earn points each time they leave a review or only once. You can control this behavior in the Way to Earn settings.
Do customers automatically receive an email when they earn points for a review?
The points earned by Judge.me reviews trigger Rivo's notification Points Earned. You can check this by going to Loyalty > Emails. In the case you use one of our integrations that support Rivo Events, the review points will trigger our 'Points Earned' event.