✨ Shopify Flow is required for this integration, which is available to merchants on the Shopify, Advanced, or Shopify Plus plan
Create the Way to Earn in Rivo
From your Loyalty dashboard, go to Programs > Points.
Select Add Another Way to Earn > Post a product review.
Select Loox from the dropdown.
Enter the points amount you wish to award.
Optional: Add a limit to how many times each customer can earn points for leaving a review.
Click Save and make sure the status is set to On.
Create the Workflow in Shopify Flow
Once you've followed the quick steps above to create your new Way to Earn, you'll need to create the workflow in Shopify Flow that will alert our app when a customer writes a review.
💡 Time Saving Tip: Click here to download the workflow and then simply import it into Shopify Flow!
Important: You'll need to have the integration to Shopify Flow enabled from your Loox Settings> Integrations.
From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.
Click Select a trigger and select New review from Loox Product Reviews & Photos' available triggers.
Next, click Output > Action and select Add Points for a Review from Rivo's available actions.
In the Customer Identifier field, use the variable {{email}}
Optional steps:
Enter a Points Amount Override: This will override the amount that you have set in Rivo
Check the Skip Email option: Checking this means customers won't receive an email about their points if you have enabled 'Points Earned' email notification in Rivo
Click Turn on workflow.
Common Questions
Will the app award points to all my customers?
By default, Rivo awards Loyalty points to Members only. However, you could change the Points program participation in your settings. Please check out Change Points program participants for more information.
Can I connect a different reviews app?
Yes, you can see all our current integration from here.