Introduction
Our Judge.me integration enables your customers to earn points for leaving a review! In this article we'll walk through how you can connect your Judge.me account to Rivo so your customers can earn points for leaving a product review. You can choose whether to award points multiple time for this action or just once. You'll need to have the Judge.me app installed on your Shopify store before starting this process.
✨ Judge.me Awesome plan and a Rivo paid plan are required for this integration
How to connect Rivo Loyalty with Judge.me
Open the Integrations page.
Find Judge.me in the Reviews & UGC section and click Configure.
Navigate to the API keys section of your Judge.me app.
Copy your API token from Judge.me and add it to the field provided.
Click Update integration.
💡 Tip: Check the box "Customer can only earn this reward once?" If you'd like to limit whether a customer can be rewarded only once for leaving a review.
Create the Way to Earn in Rivo
From your Loyalty dashboard, go to Programs > Points.
Select Add Another Way to Earn > Post a product review.
Select Judgeme from the dropdown.
Enter the points amount you wish to award.
Optional: Add a limit to how many times each customer can earn points for leaving a review. If you selected the option to award points for this only once during the integration setup, please uncheck this option.
Click Save and make sure the status is set to On.
Common Questions
Will the app award points to all my customers?
By default, Rivo awards Loyalty points to Members only. However, you could change the Points program participation in your settings. Please check out Change Points program participants for more information.
Can I change how many times a customer can earn points for this action?
Yes! You can adjust that in the Ways to Earn settings.
How do I disconnect the integration?
Visit the Judge.me integration page and remove your private API key and set the integration to Off.
Can I connect a different reviews app?
Yes, you can see all our current integration from here.