From the Loyalty dashboard go to Programs > Points.

Under Redeeming Points, click Add Another Reward.

Select Free Shipping.

Edit the reward to your preferences. You can set the points value of the reward, which by default is set to 500 points. This is the number of points a customer will spend to get this reward. You can set a maximum shipping amount for which the reward can be used. You can also set an expiration for the reward if your plan includes this feature.

When you're happy with it, click Create Reward. In the example below, we've set the points value to 400, set the maximum shipping value to €35, and the reward to expire after 3 months:

From the dashboard go to Programs > Points.

Under Redeeming Points click Add Another Reward as outlined above.

Select Free Product and edit the reward to your preferences.

When you have selected the product, enter the Points amount your customers will spend to get this reward. The app will set the discount value to the price of the product automatically. You can also set an expiration for the reward here if your plan includes this feature.

When you're happy with it, click Create Reward.

From the dashboard, go to Programs > Referrals.

Click Add Reward.

Edit the reward to your preferences as outlined above for the Points Program.

Once you're finished, click Create Reward.