MyRegistry and Rivo integration explained
Rewarding registrants is a powerful way to keep customers engaged with your program while offering a more personalized experience for those involved in registries. This approach not only enhances their shopping journey but also helps build loyalty, encouraging positive word-of-mouth recommendations for your store!
✨ This integration is available on the paid plans. See pricing →
Connecting MyRegistry with Rivo
By attributing points from purchases to the registrant, you can enhance the value of the registry experience and encourage future engagement from registrants without requiring extra steps from gift buyers.
Go to Integrations
Find myregistry.com in the More Integrations section and click Configure
Select the option Use registrant emails to award points for registry purchases
Click Save
Turn on the integration.
Recommended: Go to Settings > Orders
Scroll down to Advanced
Under Delay in earning points, enter at least 3 seconds as the wait time.
Click Save.
Important considerations
Rivo checks whether the
_MyRegistry_RegEmail_property exists in at least one line item to attribute order points to the registrantThe order points will be assigned to a single registrant. This means gift givers should avoid purchasing items from multiple registries or adding personal items in the same order. Otherwise, the order total will be attributed to the first registrant’s email
The attribution of order points to registrants will follow settings such as Place an Order Way to Earn, program participants, and order total calculation
We recommend using the integration with our Delay in Earning Points setting, especially if registrant emails haven't been created yet and need a little more time before points are awarded.
Common questions
Do I need to set up a private API key for the integration?
No. Once you allow Rivo to use registrant emails to reward points for registry purchases, the system will automatically check each order, locate the registrant's email in the line item properties (e.g. _MyRegistry_RegEmail_: [email protected]), and calculate the points for the entire order.
I can't get the integration up and running. Can you help me?
Please reach out to our chat support team or your Customer Success Manager and we will be happy to help you with any questions or requests!